Boasting 3 swimming pools, 2 spas and tranquil tropical gardens, The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions - Adults & Couples Boutique Tropical Escapes is located on a beachfront in Palm Cove. Guests enjoy luxury accommodations and a variety of ways to relax. The Reef House Restaurant offers panoramic ocean views and serves Mediterranean, Asian and Australian cuisine. In pursuit of creating unforgettable experiences for our guests we are pleased to offer the following complimentary luxury inclusions during your stay at The Reef House. *Your Escape Planning Specialist will assist in curating your escape in the months and weeks before arrival. *Luxury Concierge call prior to arrival to arrange any last minute requests *Gin infused welcome drink & cold towel upon arrival *Concierge porterage & arrival tour of the property *Curated room arrival with music, oil burners & local chocolates *Pool Butler service from 11am serving complimentary refreshing cold towels and tropical sorbet *Brigadier’s Lounge Honesty Bar, a tradition originating from Brigadier Thomson’s Officers Mess “Reef House Mixology” interactive cocktail classes twice per week *Aqua Aerobics in our heated mineral pool twice per week *Poolside stretch & breathe class twice per week *Beachfront yoga four times per week *Digestive/wine tasting experience twice per week *Aboriginal interpretation experience & performance twice weekly *Relax in our adult only tranquility pool or heated mineral pool *Unlimited use of our vintage style cruiser bikes & fishing rods *Exchange your book at our guest library, play board games, try our adults sketch kits, or borrow a DVD *Exclusive access to our Reef House Sleep Easy guide and inclusions * Complimentary Reef House tote bag, Caps and Vacuum insulated drink bottles.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Palm Cove, this hotel has an excellent location score of 9.7

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.


Availability

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Guest reviews

Categories:

Staff
9.6
Facilities
9.2
Cleanliness
9.2
Comfort
9.4
Value for money
8.1
Location
9.7
Free Wifi
10
High score for Palm Cove

Select topics to read reviews:

Guests who stayed here loved

  • Renee
    Australia Australia
    Great attention to detail and service. Poolside butler and sorbet. Amazing a la carte breakfast with a view.
  • Rebecca
    United Kingdom United Kingdom
    Great added extras, e.g. cocktail making, wine tasting and wonderful staff who genuinely wanted you to get the best from your stay. Lovely view from the beach facing room.
  • Natasha
    Australia Australia
    The facilities and staff were amazing. Location ideal. Great short break.
  • Michelle
    Ireland Ireland
    Everything, it was relaxing and quiet and luxurious
  • Keith
    Australia Australia
    Excellent position right across the road from the beach. Also excellent food and a restaurant looking out towards the ocean. Very comfortable bed. Lovely heated swimming pool with waiter service.
  • Laura
    Australia Australia
    Loved everything about this hotel! The staff are incredible. They are so friendly and make you feel at home. The pool is fantastic and could always get a lounge chair to lie on at any time of day. The breakfast was probably the best hotel...
  • Warwick
    Australia Australia
    Very clean Staff and Management were excellent. Nothing was too much trouble.
  • Con
    Australia Australia
    Service and friendliness of staff. Restaurant location and quality of food. Warm pool and spa. Cocktail making class. Quality bikes for use.
  • Kerri-ann
    Australia Australia
    I loved Cedric and Michelle, no request was too much and all requests were met with a genuine desire to create a perfect experience. I loved that the wait staff were willing to learn how to make my daughters coffee, despite it being a little...
  • Julie
    Australia Australia
    The Reef House is a beautiful property, well maintained and extremely comfortable

Hotel area info

Restaurants
1 Restaurant On Site

Amenities of The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions
Great facilities! Review score, 9.2

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Beachfront
  • Spa
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony
  • Garden

Kitchen

  • Coffee machine
  • Kitchenware
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Aerobics
  • Live music/Performance
  • Happy hour
  • Beach
  • Evening entertainment
  • Cycling
  • Canoeing
  • Game room
  • Fishing
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sofa
  • Sitting area

Media & Technology

  • Blu-ray player
  • Flat-screen TV
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out

Entertainment & Family Services

  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe

General

  • Shuttle service
    Additional charge
  • Adults only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Laptop safe
  • Packed lunches
  • Elevator
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Pool 2 – outdoorFree!

  • Open all year
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Spa

  • Kids' pool
  • Fitness classes
  • Yoga classes
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • German
  • English
  • French
  • Dutch

House rules
The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions takes special requests – add in the next step!

Check-in
From 3:00 PM to 8:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
AUD 100 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardEftposCash

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

All rooms include: - A welcome drink and cold towel on arrival - Complimentary daily punch and canapes, hosted by the General Manager - Exclusive use of the Honesty Bar - Use of the extensive guest library, DVD collection and board games - Complimentary use of bicycles, fishing rods and tackle box - Complimentary sorbets served poolside daily - Complimentary WiFi - Complimentary bottled water in room and upon departure - Exclusive access to the luxury concierge services

Please inform The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions