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Just 5 minutes' walk from the white sands of Mermaid Beach on Queensland's Gold Coast, this tropical resort offers self-contained apartments with free WiFi, flat-screen TVs and cooking facilities. Guests can enjoy 4 swimming pools and an on-site restaurant. Guests also enjoy free parking. The Turtle Beach Resort offers family-size apartments surrounded by lush gardens and swimming pools. Guests can soak up the sun in the lagoon pool, try the pool slide, or unwind in the spa pool. The Deck Restaurant and Bar offers a delicious selection of wood-fired pizzas, salads and drinks. Take advantage of the sunshine with a round on the mini golf course. You can also visit the nearby theme parks, The Star Casino, Broadbeach, Surfers Paradise and championship golf courses. Turtle Beach Resort has designed a holiday program especially for the kids, with fun activities including video games, party theme nights, and movie screenings. Splash Zone Water Park is also on-site and includes water slides, toddler slides, a dumping bucket, water cannons and a range of other water activities.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Free Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Golf course (within 2 miles)


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Availability

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Room Type
Number of guests
 
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 3
2 twin beds
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 3
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
2 bunk beds
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
4 bunk beds
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Guest reviews

Categories:

Staff
8.5
Facilities
8.2
Cleanliness
7.8
Comfort
7.9
Value for money
7.7
Location
8.4
Free Wifi
7.1
Low score for Gold Coast

Select topics to read reviews:

Guests who stayed here loved

  • Todd
    Australia Australia
    The location of the property was excellent. VERY close to woolworths and across the road from a number of shops you'll need, ie bottle shop and plenty of take away. The number of pools will keep your kids busy, the splash park was cool. The room...
  • Jo
    Australia Australia
    everything there was to do at the resort, grandkids loved it
  • Cristina
    Australia Australia
    The apartment was big, clean, and had everything we could possibly need. The pools were nice and well maintained. The staff were nice and helpful.
  • Catherine
    Australia Australia
    The rooms were perfect for families. Facilities have everything you need from a gym to multiple pools, spas and a cafe with a big screen. The staff were so friendly and accommodating. Would stay again in a heart beat!
  • Alice
    Australia Australia
    The turtle beach restaurant was yummy and the staff were fantastic. The pools, spas and splash park were so fun. We loved our holiday. Thank you.
  • Wendy
    Australia Australia
    we all loved the numerous pools -play areas - the in/take out restaurant
  • Danielle
    Australia Australia
    Great location close to shops restaurants beach etc. Had everything we needed.
  • Fleur
    Australia Australia
    The perfect resort for a family holiday, great facilities, huge apartment, friendly staff especially in the kids club
  • Nikki
    New Zealand New Zealand
    We love visiting the Turtle Beach Resort with our family! The option of pools is great with tempered pools, play pools for kids, and jacuzzi's which were awesome in the evening. The restaurant is great - we had breakfast and coffee here daily...
  • Shan
    Australia Australia
    The pools and water slides were amazing, the kids loved every moment they spent there, along with tennis and golf. The apartment was very spacious and the position was amazing.

Area info

Restaurants
1 Restaurant On Site

  • The Deck Restaurant & Bar
    • Cuisine
      Australian • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern

Resort facilities at Turtle Beach Resort
Great facilities! Review score, 8.2

Most popular amenities

  • 4 swimming pools
  • Free parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • BBQ facilities
  • Bar

Bathroom

  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Garden

Kitchen

  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator

Activities

  • Movie nights
  • Tennis equipment
    Additional charge
  • Water park
  • Kids' club
    Additional charge
  • Mini golf
    Additional charge
  • Snorkeling
    Off-site
  • Diving
    Off-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Off-site
  • Playground
  • Game room
  • Fishing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Dining area
  • Sofa
  • Sitting area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Radio
  • Telephone

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Parking garage

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • ATM on site
  • Baggage storage
  • Tour desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Laundry

Business Facilities

  • Fax/Photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron

4 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Waterslide
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Beach chairs/Loungers

Pool 3 – outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Beach chairs/Loungers

Pool 4 – outdoorFree!

  • Open all year
  • Adults only
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Fitness
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna

Languages Spoken

  • English

House rules
Turtle Beach Resort takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about $127. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this property
VisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Please note that the property is a 3-story building with no elevator access. Each level is only accessed via stairs, which may be unsuitable for some guests.

Please note that a mid-week housekeeping service is offered for stays of 9 or more nights.

Please note that reception hours are as follows:

Sunday–Thursday from 07:00 until 19:00

Friday–Saturday from 07:00 until 21:00

Please note a 1.65% credit card surcharge applies to all transactions.

A valid credit card must be shown upon check-in. This credit card must be in the same name as the guest's name on the booking confirmation and the same credit card used at the time of booking.

Please be advised the light rail extension development project is currently in progress; there may be some noise from the nearby construction. We do apologize and thank you for your understanding.

Please note that all apartments have air-conditioning in the living rooms only, except the 2 Bedroom Family Suite which also has air-conditioning in the bedrooms.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Turtle Beach Resort