Experience world-class service at Shantara Resort Port Douglas - Adults Only Retreat

Reliable info:
Guests say the description and photos for this property are accurate.

Just 400 metres from Four Mile Beach, Shantara Resort Port Douglas offers boutique-style accommodation with a private balcony. This adults only retreat features 2 swimming pools, a fitness centre and a day spa offering personalised treatments. Free WiFi is included. Each apartment features a lounge/dining area with cable TV and DVD player, laundry facilities, and a bathroom with spa bath and separate shower. Studio apartments include kitchenettes. Shantara Apartments are just a short 10-minute walk from the restaurants and cafes of Macrossan Street. Internet access is available. You can enjoy a meal in the covered BBQ area, or swim in the pool. The property also offers a tour desk and bicycle rental.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Port Douglas, this property has an excellent location score of 9.6

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.1
Comfort
9.2
Value for money
8.3
Location
9.6
Free WiFi
8.5

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Guests who stayed here loved

  • Susan
    Australia Australia
    We had a lovely stay with no children which is a bonus. Receptionist was lovely and helpful. We had a pool access apartment which was so nice to be able to swim without walking too far. It was very quiet and the resort so very peaceful which we...
  • Michael
    United Kingdom United Kingdom
    Clean and bright and great facilities in room. Lovely friendly staff and convenient location
  • Shayne
    Australia Australia
    The room was a great size. The pools were amazing.
  • Kelly
    New Zealand New Zealand
    Great location, short walk to beach, shops and local restaurants. Lovely property, swim out access to pool was great.
  • John
    Australia Australia
    The pools were very clean. The rooms were spotless. The room safe wasn't working, so I called and they had it replaced the next day.
  • Mathew
    Australia Australia
    Staff were friendly, resort was clean, comfortable and well maintained. Room was spacious and relaxing with ample air conditioning. Pool was clean.
  • T
    Turcarelli
    Australia Australia
    Nice fitted rooms, good A/C and ceiling fans. Great pool area surrounded by tropical plants and flowers. Quiet, no kids.
  • Silvana
    Australia Australia
    Shantara resort is beautifully presented, clean, comfortable and relaxing. Close walk to the patrolled beach and 5 min walk to Macrossan st, 15 mins to Cole’s and 20mins to Sunday market. Staff were helpful, polite, informative and accommodating....
  • Claire
    United Kingdom United Kingdom
    Everything. Location near to beach and bars and restaurants, the room was clean, had everything you needed, the room went were in went directly outside to the pool.
  • Amy
    New Zealand New Zealand
    Location, private, great amenities, staff are friendly, 2 pools to use, bbq space and a full kitchen in our room.

Host Information

Company review score: 9.3Based on 305 reviews from 1 property
1 managed property

Company information

We are a tranquil child-free property. We offer you the option to have a service each and everyday to have the true luxury of someone looking after you or you are able to have the reduced price of looking after yourself. We make looking after yourself a very easy option. Our friendly reception staff are here to answer any questions you may have about town or tours.

Property information

Shantara Resort Port Douglas is the youngest property in Port Douglas, it was opened in 2007 and is a holiday apartment resort for singles and couples looking for total relaxation and serenity in paradise. A short stroll to cosmopolitan Macrossan Street (400 meters) that offers an array of Restaurants, cafes, shops and a short walk to famous Four Mile Beach. The Shantara Team offers Personalised and freindly Service. Peace and tranquillity

Neighbourhood information

Shantara is situated a short 3-4 minute stroll from the main street (Macrossan Street). We are close enough to walk anywhere in the main town without all the hub-bub and noise this entails. We are also only 3-4 minutes stroll down to the beautiful 4 Mile Beach.

Language spoken

English

Property surroundings

Facilities of Shantara Resort Port Douglas - Adults Only Retreat
Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Laundry

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Dining table
  • Toaster
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Shower

Living Area

  • Seating Area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Laptop safe
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Fan
  • Ironing facilities
  • Iron

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Outdoors

  • Outdoor furniture
  • Outdoor dining area
  • Terrace
  • BBQ facilities
  • Patio
  • Balcony
  • Garden

Outdoor swimming pool
Free!

  • Open all year
  • Adults only
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool

Wellness

  • Kids' pool
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Food & Drink

  • Tea/Coffee maker

Activities

  • Golf course (within 3 km)
    Additional charge

Services & Extras

  • Wake up service/Alarm clock

Outdoor & View

  • Pool view
  • View

Transport

  • Shuttle service
    Additional charge
  • Airport shuttle
    Additional charge

Reception services

  • Invoice provided
  • Luggage storage
  • Tour desk

Entertainment and family services

  • Baby safety gates

Cleaning services

  • Daily housekeeping
    Additional charge
  • Laundry

Business facilities

  • Fax/photocopying
    Additional charge

Miscellaneous

  • Adults only
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box

Languages spoken

  • English

House rules
Shantara Resort Port Douglas - Adults Only Retreat takes special requests - add in the next step!

Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 1 is required on arrival. That's about £0. This deposit is fully refundable upon check out as long as there has been no damage to the property.
Children and beds

Child policies

Children older than 16 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Cards accepted at this property
VisaMastercardEftpos Cash is not accepted
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests arriving before 07:00 hours or after 18:00 hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that a 2% surcharge applies for payments with American Express credit card.

Please note that all special requests are subject to availability upon check in, and cannot be guaranteed.

Please note that housekeeping service is only offered for stays of more than 7 nights. You can request daily housekeeping service at an extra charge.

Please note that Shantara Apartments Port Douglas only caters for children over 16 years.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shantara Resort Port Douglas - Adults Only Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

A security deposit of AUD 1.0 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

FAQs about Shantara Resort Port Douglas - Adults Only Retreat