All clients under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18, the property has the right to refuse any booking when the legal guardian cannot provide current photo ID when requested at check-in.

Please note that a mid-week housekeeping service is only offered for stays of 8 nights or more.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that for same-day bookings and late arrivals, a photo of a valid driver's license and a credit card, both in the same name, must be provided at the time of booking to facilitate late check-in. Same day bookings must also check in during reception hours. For any questions please contact The Wave Resort directly.

GUEST NOTICE: NEARBY CONSTRUCTION

Please be advised that there is nearby demolition of Niecon Plaza. This is not within our property however we would like to make you aware of noise works. We apologise for the inconvenience and thank you for your understanding.

Please note that all Visa and Mastercard payments will now incur a surcharge of 1.5% and 3% for all Amex bookings.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

入住時須支付 AUD 500 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。