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Cassandra Hotel is located in the heart of Vancouver, providing unparalleled convenience to explore the city's top attractions. With the Joyce-Collingwood Skytrain station just a short 10-minute walk away, guests have easy access to Downtown Vancouver and Metrotown, the largest shopping center in BC. Located on Kingsway, Cassandra Hotel is well-connected to major bus routes, as well as taxi and ride sharing services, making it a perfect base for guests to venture into the Collingwood neighbourhood and other parts of the city. As the recognized "Gateway to Vancouver," the Collingwood neighbourhood offers year-round access to a plethora of dining options, major banks, convenient corner stores, popular cafes, renowned grocery chains, and professional services, all just steps away from the hotel. The guest rooms at Cassandra Hotel are designed to provide ultimate comfort and features. All rooms are equipped with secured Wi-Fi, cable TV, air-conditioning, heat, coffee machine, tea, and additional amenities such as a fridge and microwave, setting it apart from other similar hotels. Furthermore, guests can enjoy complimentary on-site parking during their stay. Cassandra Hotel is leading in technology innovation, boasting the first GOKI smart lock system in Canada, digital concierge services, and the option for contactless check-in and check-out. All these features are conveniently available via a guest's smartphone. While Cassandra Hotel has recently finished its elevator upgrades for enhanced comfort and convenience, it is not stopping there. Many other improvements in products and services are still ongoing to further exceed current and future guest expectations. In short, whether guests are visiting for leisure or business, Cassandra Hotel offers a prime location, modern amenities, and cutting-edge technology for an exceptional stay in Vancouver.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 double beds
2 large double beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
8.0
Cleanliness
8.6
Comfort
8.6
Value for money
8.1
Location
8.7
Free WiFi
9.4

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Guests who stayed here loved

  • Mckinley
    Canada Canada
    The room pretty basic and bare. It's clean and comfortable but very basic. What makes this place good is the staff. They're amazing! Super friendly and helpful. Also there's tons of very cool little restaurants to explore nearby
  • Abdulkadir
    Denmark Denmark
    The customer service. She's very informative, attentive and helpful.
  • Rebecca
    United States United States
    Excellent hotel- will be back! Nice staff and very clean room. Near a lot of international restaurants. Kid friendly.
  • Smith
    Canada Canada
    We just returned from our stay and we can’t recommend it enough. From the moment we walked in, the staff treated us well. She didn’t judge us by our appearance instead, a wonderful lady at the front desk explained her policies with warmth and...
  • Jake
    Canada Canada
    A nice, comfortable clean space with amazing service. The staff are exceptionally kind and helpful.
  • Xingsong
    Canada Canada
    Very good service. Friendly reception. Free parking and clean room.
  • Carlos
    Spain Spain
    I was really impressed by the service. I wish all hotel staff were like Handra, who was very helpful and welcoming. She's an asset. While the hotel isn’t as fancy as some, but their service is and it made my visit great. I recommend this hotel for...
  • 沛瑄
    Taiwan Taiwan
    The exceptional customer service of the lady at this hotel impressed me. She was always friendly and asked how our stay was going every time we walked in the door. The room she give us is super nice and big and good viewing. She was also able to...
  • Singh
    India India
    Even thou there is construction going on, I think it is a good sign that they are working to make things better. The updates show they care about improving the guest experience. I felt very safe during my stay because of the many security cameras...
  • Eriko
    Japan Japan
    I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Extremely clean room. We loved the colourful lights.

Hotel surroundings

Facilities of Cassandra Hotel
Great facilities! Review score, 8

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Laundry
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Alarm clock

Kitchen

  • Coffee machine
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Parking garage

Services

  • Vending machine (drinks)
  • Concierge service
  • Luggage storage
  • Tour desk
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms

General

  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Fitness centre

Languages spoken

  • English
  • Filipino
  • Chinese

House rules
Cassandra Hotel takes special requests - add in the next step!

Check-in
From 16:00 to 22:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 250 is required on arrival. That's about £135. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a government-issued photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Persons under 19 year can only check in with a parent or official guardian.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cassandra Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Cassandra Hotel