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Offering an outdoor seasonal pool, the suites at The Castle at Swan Lake in Vernon offer a full kitchens and a balcony or deck with a view of either Swan Lake, the courtyard, or pool. Suite views can be requested, but cannot be guaranteed. The Castle suites provide a flat-screen cable TV, sofa seating area, and a fireplace in the living room. Private bathrooms offer free toiletries. Free WiFi is available in each room Business travellers can enjoy the meeting facilities and business centre. A terrace with a garden is available. Free parking is provided. The hotel is only 10 km from UBC Okanagan Campus and 6 km from Village Green Mall. Spallumcheen Golf & Country Club is 7 minutes’ drive away. Kelowna International Airport is 49 km from the property.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.9
Location
8.4
Free WiFi
9.2

Select topics to read reviews:

Guests who stayed here loved

  • Andrea
    Canada Canada
    The room is spacious and clean. We enjoyed the hot tub.
  • Cornelia
    Canada Canada
    My only complaint would be the location near the highway
  • Marion
    Canada Canada
    Huge room with everything you need. Beds were comfy and the staff were super friendly and helpful. For the price, we thought the Castle was a great choice and would certainly recommend it! We only stayed one night but wanted to stay longer!😄
  • Katrina
    Australia Australia
    the hotel had everything we needed, able to check in late, clean
  • Deanne
    Canada Canada
    We've stayed at the castle many times and are never disappointed! Huge rooms, large bathtub and comfy beds! Bistro beside our room too! Awesome place with great food! Can't get any better than that! Thank you
  • Heather
    Australia Australia
    Our room was spacious and having a kitchen was a bonus. As we arrived during the heat wave we enjoyed the lovely pool. The location was perfect for our one night stay as it was on the highway but still close to the attractions of Vernon.
  • Kim
    Australia Australia
    Was good for a stop on way through. Good size suite. Restaurant was lovely
  • Marcia
    Canada Canada
    It was a relaxing stay with a deep bathtub, kitchen, microwave, fridge, couch, 2 balconies with one leading out the front and another balcony on the opposite side of the room. The bed was comfortable and the facilities are modern.
  • Rachel
    Australia Australia
    Amazing studios so big and the pool area was lovely. Great location for us
  • Stephen
    Canada Canada
    Lovely accommodations. Would definitely stay there again.

Hotel surroundings

Restaurants
1 restaurant on site

  • The Intermezzo Castle Bistro
    • Cuisine
      Italian • European
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Castle at Swan Lake
Great facilities! Review score, 9

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • Inner courtyard view
  • Pool view
  • Lake view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Golf course (within 3 km)
    Additional charge

Living Area

  • Sofa
  • Fireplace
  • Seating Area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

General

  • Pet bowls
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Private entrance
  • Lift
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Accessibility

  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 - outdoor

  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool

Pool 2 - outdoor

  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool

Wellness

  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi

Languages spoken

  • English

House rules
The Castle at Swan Lake takes special requests - add in the next step!

Check-in
From 16:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about £108. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note, the swimming pool is closed for the Winter season.

Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.

Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible.

Please note, room views can be requested, but cannot be guaranteed.

To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.

The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing fee

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Castle at Swan Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property is located in a busy area and guests may experience noise.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Castle at Swan Lake