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Offering an outdoor seasonal pool, the suites at The Castle at Swan Lake in Vernon offer a full kitchens and a balcony or deck with a view of either Swan Lake, the courtyard, or pool. Suite views can be requested, but cannot be guaranteed. The Castle suites provide a flat-screen cable TV, sofa seating area, and a fireplace in the living room. Private bathrooms offer free toiletries. Free WiFi is available in each room Business travelers can enjoy the meeting facilities and business center. A terrace with a garden is available. Free parking is provided. The hotel is only 6.2 mi from UBC Okanagan Campus and 3.7 mi from Village Green Mall. Spallumcheen Golf & Country Club is 7 minutes’ drive away. Kelowna International Airport is 30 mi from the property.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
1 full bed
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Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.9
Location
8.4
Free Wifi
9.2

Select topics to read reviews:

Guests who stayed here loved

  • Ariana
    Croatia Croatia
    This is really amazing place to stay at if you are looking for something in the area. It was exceptionally clean and it is done with the taste. It is also very well taken care of. Staff are really nice.
  • Heyens
    Canada Canada
    Very attentive staff Large outdoor hot tub with pool & BBQ area.
  • Louis
    Canada Canada
    I liked the fire place in the room and the having an upstairs bedroom and bath tub nice kitchen.
  • Ed
    Canada Canada
    This property is exceptional. A great location and friendly, helpful staff made our stay memorable. Also, having one of Vernon’s finest restaurants attached made it spectacular!
  • Marilyn
    Canada Canada
    We have always loved staying at the castle and enjoy the enjoy the large well appointed rooms. We enjoyed the hot tub when we arrived and had a wonderful evening meal in the in your restaurant is definitely a first stop for us whenever we go...
  • Pat
    Canada Canada
    Convenient location, very clean and pool area is great.
  • Christina
    Canada Canada
    Love the space in the suites, location is great, we walked up to the water park. Loved having coffee on the balcony each morning. It was great. Also the restaurant on site was awesome!
  • Tracey
    Canada Canada
    Large room with kitchen facilities. Well maintained room. Comfortable bed. Friendly staff at check in/out.
  • Tyson
    Canada Canada
    It was a great place to take the family while on a business trip, clean, great place, close to splashdown water park. Friendly staff.
  • Lucy
    Canada Canada
    Room is big and spacious. Great pool and hot tub. Very comfortable bed.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Intermezzo Castle Bistro
    • Cuisine
      Italian • European
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Castle at Swan Lake
Great facilities! Review score, 9.1

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Inner courtyard view
  • Pool view
  • Lake view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sofa
  • Fireplace
  • Sitting area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

General

  • Pet bowls
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Private entrance
  • Elevator
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock

Accessibility

  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 – outdoor

  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Pool 2 – outdoor

  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Spa

  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi

Languages Spoken

  • English

House rules
The Castle at Swan Lake takes special requests – add in the next step!

Check-in
From 4:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about $144. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Please note, the swimming pool is closed for the Winter season.

Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.

Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible.

Please note, room views can be requested, but cannot be guaranteed.

To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.

The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing fee

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Castle at Swan Lake of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property is located in a busy area so guests might experience some noise.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Castle at Swan Lake