Just 10 minutes’ drive from Departure Bay ferry terminal, this Nanaimo hotel features an on-site whiskey and wine bar. Free WiFi is offered in all areas. A fitness center is available for guest use. A refrigerator and a coffee machine are featured in every room at The Grand Hotel Nanaimo. A cable TV, a desk and a seating area are included. A hairdryer and free toiletries are provided in the bathroom. Select rooms enjoy a balcony. West Coast cuisine features in the daily menu at Grand Cru Restaurant. Guests can unwind in the lounge or on the garden patio after a day’s outing. A 24-hour reception offers added convenience. Nanaimo Airport is 30 minutes’ drive from The Nanaimo Grand Hotel. BC Ferries Duke Point terminal is 16 mi away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 queen beds
1 king bed
2 queen beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.7
Comfort
8.7
Value for money
8.0
Location
8.8
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Michelle
    Canada Canada
    Central , clean , convenient , nice decor , had amenities ( fridge microwave ). Nice big bathroom.
  • Anne
    Canada Canada
    The accessible room was lovely and clean and comfortable, and staff was helpful.
  • Christine
    Canada Canada
    I left something behind that was important and I got a phone call in a several hours telling me I left it behind and that they would hold it for me and I could pick it up. I picked it up two days later and everything was there. Was very grateful
  • Anne
    Canada Canada
    It was so beautiful and the room was so nice and the bed was incredibly comfortable
  • Brenda
    Canada Canada
    For some reason, our car wouldn’t start and we were in there underground secure parking, maintenance man and front clerk helped me driving me to the local Canadian tire to buy jumper cables bring me back and proceeded to get my car started. They...
  • A
    Angeline
    Canada Canada
    It was a beautiful hotel, and staff was very friendly and welcoming! Also enjoyed the little knick-knacks in the foyer.
  • Russell
    Canada Canada
    The price we paid was only slightly more than our cheap motels but was waaayy better. The cleaning staff was so happy and welcoming. There was a mistake with the online booking. They solved this by upgrading us fexpectations. Concierge was so...
  • Sarah
    United States United States
    A grand space! Very elegant decor. Quite comfortable.
  • David
    Canada Canada
    Price was reasonable compared to others. Underground secure parking. Dining room was closing at about 8:30 pm but McDonalds and other restaurants were close.
  • Louise
    Canada Canada
    The building is very clean and the lobby has many neat antiques displayed. The room was large and very comfortable with 2 queen beds, a desk and chair, and small table with 2 wing chairs. The attention to details for comfort for guests was greatly...

Hotel area info

Restaurants
1 Restaurant On Site

  • Grand Cru
    • Cuisine
      American
    • Open for
      Brunch • Dinner • High tea
    • Ambience
      Traditional

Amenities of The Grand Hotel Nanaimo
Great facilities! Review score, 8.1

Most popular amenities

  • Free parking
  • Free Wifi
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Outdoors

  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Horseback riding
    Additional chargeOff-site
  • Hiking
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe

General

  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian

House rules
The Grand Hotel Nanaimo takes special requests – add in the next step!

Check-in
From 4:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about $140. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

Please note, guests must have their own valid credit card to make and guarantee a room reservation.

At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Grand Hotel Nanaimo