Novotel Lugano Paradiso is a four-star hotel, just 656 feet from Lake Lugano and the center of Lugano can be reached within 5 minutes by bus. The on-site swimming pool is heated and open from May until the end of September. The property also offers a pool bar, a fitness center, and a video game area. Free WiFi is available. The air-conditioned rooms at the Lugano-Paradiso Novotel feature a flat-screen cable TV, mini-bar, seating area, and bathroom with a hairdryer. The air-conditioned restaurant and bar GourmetBar includes a terrace. The private parking garage can be used at an additional cost. Lugano Train Station is 1.2 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • Continental, Vegetarian, Gluten-free, Buffet, Breakfast to go

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 twin bed
1 sofa bed
and
1 queen bed
1 full bed
and
1 sofa bed
1 sofa bed
and
1 queen bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)
Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
7.7
Location
8.8
Free Wifi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Hyunju
    Switzerland Switzerland
    Good location and good hotel! One comment about the young man at reception with black hair, he was unfriendly. The reception is the face of the hotel. It is pity!
  • Dan
    Switzerland Switzerland
    Great location, though a bit of a walk to the city center. Convenient parking available directly under the hotel for 23 CHF per day. Rooms are spacious and nicely appointed. City Pass included with the stay.
  • Maria
    United States United States
    I thought everything was excellent, especially the staff was very kind, friendly and accommodating. The breakfast was a very nice assortment of all kinds of things. The rooms were nice & clean. The dinner offered in the lobby bar/restaurant was...
  • Alexia
    Mexico Mexico
    Everything! The location, the staff, the food… marvelous stay.
  • Mahmoud
    Egypt Egypt
    Everything was perfect staff, breakfast and location.
  • Wael
    Kuwait Kuwait
    Everything and all the staff reception and poolside and restaurant
  • Saif
    United Arab Emirates United Arab Emirates
    Great location , very good staff , attraction’s near by , you can have free bus ticket for your stay with all family , very safe hotel for family with kids , nice food , parking available, a lot of restaurants near by , supermarket near by
  • Shachar
    Israel Israel
    Overall nice hotel, clean, good breakfast, convenient location
  • Maria
    United States United States
    The hotel and its staff are very nice. The breakfast was included with the room and was very good! Lugano is beautiful.
  • Mehrdad
    Iran Iran
    everything was perfect and the staff were very friendly and helpful. hotel is totally kids friendly. overall I strongly suggest it

Hotel area info

Restaurants
1 Restaurant On Site

  • OLEA
    • Cuisine
      Italian • Mediterranean
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional

Amenities of Novotel Lugano Paradiso
Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Coffee machine

Room Amenities

  • Clothes rack

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Darts
  • Ping-pong

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not possible) and costs CHF 23 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Transportation

  • Public transit tickets

Front Desk Services

  • Invoice provided
  • Concierge
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe

General

  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Seasonal
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • German
  • English
  • French
  • Italian

House rules
Novotel Lugano Paradiso takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print
Must-know information for guests at this property

Please inform the hotel if you are traveling with children and include their age.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Novotel Lugano Paradiso