Mercure Concepcion is situated in Concepción, within 3.8 km of Universidad San Sebastián and 5.1 km of Estadio Municipal de Concepción. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking and is set 2.5 km from Universidad de Concepción. All guest rooms at the hotel come with a flat-screen TV with cable channels and a safety deposit box. All rooms feature a desk. Mercure Concepcion offers a buffet or American breakfast. Speaking German, English, Spanish and French at the 24-hour front desk, staff are ready to help around the clock. Universidad del Bio-Bio is 5.4 km from the accommodation, while CAP Stadium is 14 km from the property. Carriel Sur International Airport is 10 km away.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • American, Buffet

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
2 single beds
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.1
Comfort
9.0
Value for money
8.6
Location
8.8
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Christopher
    United Kingdom United Kingdom
    This is my favourite hotel. It is so relaxing to find a hotel so clean and so well positioned in a great city.
  • Alessiocine
    Italy Italy
    Good value for money. All the necessary services and comfortable rooms. The staff is very kind. I recommend it.
  • Guido
    Germany Germany
    The hotel is quite new and the rooms newly renovated. The bathrooms are large. The breakfast buffet offers a wide variety of food.
  • Olivera
    Chile Chile
    Comfortable rooms, nice city view, very good breakfast
  • Ricardo
    Chile Chile
    Very comfortable room. Good breakfast Free parking Dinner at the restaurant better than expected
  • Merkli
    Canada Canada
    Great staff, very friendly. I was not pleased with the first room they wanted to give me and asked for a room on a higher floor. They did, no problem. They helped in many ways: arranged for my bag to be picked up at the airport (bag which made it...
  • Jeremy
    United Kingdom United Kingdom
    good location in Concepcion, comfortable rooms, staff were very helpful on reception
  • Nw_raven
    Canada Canada
    A business hotel of adequate standard right on the edge of the central business district. Easily reached by taxi since it is near one of the bridges to the riverside expressway. Walking access to the downtown and to the nearby large city park is...
  • Manuel
    Chile Chile
    Ubicación, calidad-precio, comodidad de la habitación, desayuno buffet cumple
  • Santander
    Chile Chile
    Todo muy bien a excepción de la ventilación de la habitación,tenía olor a encierro y no era agradable.

Hotel surroundings

Restaurants
1 restaurant on site

  • Hemisferio
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Dairy-free

Facilities of Mercure Concepcion
Great facilities! Review score, 8.8

Most popular facilities

  • Parking
  • Free WiFi
  • Fitness centre
  • 24-hour front desk
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs CL$ 10,000 per day.

  • Parking garage

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Public Bath
  • Fitness centre

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Portuguese

House rules
Mercure Concepcion takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor.

It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.

Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

FAQs about Mercure Concepcion