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Situated just 20 km from Nuestra Señora de los Dolores Church, Refugio Ballena Hostel provides accommodation in Castro with access to a garden, a terrace, as well as a shared kitchen. The property has garden and city views, and is 1.4 km from Sabanilla Beach. The accommodation features airport transfers, while a bicycle rental service is also available. The units have a fully equipped kitchen with dining area, a microwave, kettle, and a fridge. Every unit is equipped with a coffee machine, a shared bathroom and free WiFi, while certain rooms come with a patio and some have sea views. All units have bed linen. À la carte and American breakfast options with local specialities, fruits and cheese are available. Sightseeing tours are available around the property. Guests can also relax in the shared lounge area. Nuestra Señora del Rosario de Chonchi Church is 20 km from the guest house, while Church of San Francisco is 1 km from the property. Mocopulli Airport is 20 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Castro, this property has an excellent location score of 9.3

    • Breakfast info

    • Vegetarian, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
1 single bed
1 single bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.7
Cleanliness
9.9
Comfort
9.8
Value for money
9.5
Location
9.3
Free WiFi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Shradha
    Australia Australia
    The owners are amazing, very friendly and super helpful. I needed a place to spend a few hours beforw my bus to Santiago at 6 pm, on a Sunday when all the libraries and most cafes were closed. They were very helpful and let me stay there the whole...
  • Louis
    United Kingdom United Kingdom
    The best hostel we have stayed at in South America so far. The owners are really kind and great to talk with. The hostel itself is very clean, the beds are really comfortable, bathrooms are nice and the kitchen is really excellent. It has...
  • Giuliana
    Chile Chile
    The hosts were very helpful and kept the place in a really good condition. The kitchen was fully equipped, and staying there was really enjoyable. They did recycling (really important for me). :). Love it. Highly recommended.
  • Leila
    Switzerland Switzerland
    The hosts were amazing. They trie to give you the best experience possible and know a lot of contacts to organise tours. It felt like a home away from home.
  • Vanessa
    Chile Chile
    It was perfect, from the cozy vibes of the house, the cleanliness and the attention of the house. The bed was comfy,there is availability to use the kitchen wherever you want and it is nearby to restaurants and the city center in a very quiet...
  • S
    Sanin
    United States United States
    The beds have warmers. Very good for the winter time in June. The hosts helped me plan my trip tot the Patagonia. Marco recommended bus companies, let me use his phone to contact tour guides, and drove me at 5 am to the bus station. Most out going...
  • Yu
    Taiwan Taiwan
    The hosts are so nice and welcoming, the bathrooms are clean, the kitchen is spacious and well-organized, and fast response is a plus. Did spend a wonderful night here. I highly recommend to other backpackers!
  • Jorge
    Chile Chile
    Las recomendaciones que nos hizo Marco y Fran fueron extraordinarias. Los cuatro días que estuvimos, visitamos lugares que ellos nos recomendaron, siempre entendiendo nuestras necesidades (viajamos con hijo de solo 9 meses). Luego las...
  • Tessa
    United States United States
    Really lovely hostel, owners are helpful and kind and really give it a homey feel (it is their home!). Lots of common areas & very nice kitchen, we did a lot of cooking. Very clean. Owners provided great recommendations about the island we never...
  • Sole
    Chile Chile
    Es un lugar muy cómodo, buena ubicación, caminando a 15 minutos de la plaza de la ciudad. Los anfitriones muy amables y preocupados por el bienestar de los huéspedes, incluso preocupados de entregar datos para visitar lugares típicos y ayudar en...

Property surroundings

Facilities of Refugio Ballena Hostel
Great facilities! Review score, 9.7

Most popular facilities

  • Airport shuttle
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Toilet
  • Shared bathroom
  • Hairdryer
  • Shower

Bedroom

  • Linen

View

  • View

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Kitchen

  • Shared kitchen
  • Dining table
  • Coffee machine
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. No extra charges.

Activities

  • Bicycle rental
    Additional charge
  • Hiking
    Additional charge

Living Area

  • Dining area

Food & Drink

  • Tea/Coffee maker

Internet
Fast free WiFi 252 Mbps. Suitable for streaming 4K content and making video calls on multiple devices. Speed test carried out by the host.

Parking
No parking available.

Reception services

  • Invoice provided
  • Luggage storage
    Additional charge
  • Tour desk

Entertainment and family services

  • Books, DVDs, or music for children
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
    Additional charge
  • Trouser press
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • Key access

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Languages spoken

  • Spanish

House rules
Refugio Ballena Hostel takes special requests - add in the next step!

Check-in
From 15:00 to 20:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 23:30 and 05:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
VisaMastercardRed CompraCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 08:00.

The fine print
Need-to-know information for guests at this property

Please inform Refugio Ballena Hostel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Refugio Ballena Hostel