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Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel features an outdoor pool, a fitness center and a variety of Chinese, Japanese and international cuisines. Free WiFi is available in all areas. Best Western Shenzhen Felicity Hotel is 1.2 mi from the city center, a 10-minute subway ride from Huaqiangbei business area and Dongmen Pedestrian Street. Shenzhen Convention Center is a 15-minute drive away. It is 6.2 mi from China Hi-Tech Fair and 12 mi from Window of the World or Folk Culture Village. Bao'an International Airport is 25 mi away. Each room comes with a satellite TV, in-room movies and a coffee/tea maker. There are also a working area with a desk, an in-room safe and a mini-bar. Guests can relax with a massage or a spa after a long day of work. Concierge service, a car rental desk and free parking are all available. The Atrium Café offers a western buffet and Lok Moon Restaurant serves Cantonese cuisine. Guests can also unwind at the Fairy Land Nightclub.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Shenzhen, this hotel has an excellent location score of 8.1

    • Breakfast Info

    • Continental, Asian, American, Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 queen bed
2 twin beds
1 queen bed
1 queen bed
1 queen bed
1 full bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 king bed
2 twin beds
1 queen bed
1 full bed
2 twin beds
1 full bed
2 twin beds
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Guest reviews

Categories:

Staff
8.1
Facilities
7.5
Cleanliness
7.8
Comfort
7.8
Value for money
7.9
Location
8.1
Low score for Shenzhen

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Guests who stayed here loved

  • Kenneth
    United States United States
    Close to the border crossing to Hong Kong Reasonable room rates Hotel restaurant has good selections Nice room card and great room window view
  • Lyndon
    Philippines Philippines
    The hotel room was good, the staff were very helpful. Also the 7-11 convenience for little items we need.
  • Marco
    Egypt Egypt
    Amazing location right infront of the train station,the food was great and the staff are amazing
  • Ahmed
    Pakistan Pakistan
    The staff was really cooperative. I loved the breakfast in particular. Room was good value of money. Highly recommended.
  • Gerald
    United States United States
    Perfect location. Clean, comfortable and Easy accessible to the metro.
  • Abdfirashid
    United Arab Emirates United Arab Emirates
    This is a reasonable priced, historic and good hotel next to Louho border crossing and railway station. Staff was helpful.
  • Paul
    Ireland Ireland
    Had stayed there the year before without A VPN because of the block on all American tech sites , so this year had my VPN , wechat etc , but low & behold my VPN wouldn't work on hotel wifi , big problem for me getting around Shenzhen without maps &...
  • Prachi
    Hong Kong Hong Kong
    Location and value for money. We’ve stayed in this property several times. I find it best in terms of location and value for money,late check out
  • Sim
    United Kingdom United Kingdom
    Location is within 10 minutes of walking distance over the bridge to the other side of the ride. ( turn left after coming out of station and go up the escalator ) . On leaving there is another route to luohu station on a flatter ground do ask the...
  • Rapheephan
    Thailand Thailand
    The location is actually close to train station, metro from Hong Kong and Shenzhen metro make it easy to get around if you can speak Chinese. However the hotel name in Chinese is "Futian" if you asked Chinese people Felicity hotel they will have...

Hotel area info

Restaurants
2 Restaurants On Site

  • 海至尊西餐厅
    • Cuisine
      International
    • Dietary options
      Vegetarian
  • 乐满楼中餐厅
    • Cuisine
      Cantonese • Chinese
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambience
      Modern

Amenities of Felicity Hotel Shenzhen, Luohu Railway Station

Most popular amenities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests

Outdoors

  • Garden

Food & Drink

  • Breakfast in the room

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Parking garage

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Seasonal

Spa

  • Fitness
  • Massage
    Additional charge

Languages Spoken

  • English
  • Chinese

House rules
Felicity Hotel Shenzhen, Luohu Railway Station takes special requests – add in the next step!

Check-in
From 12:00 PM
Check-out
Until 2:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 200 is required on arrival. That's about $27. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 190 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CNY 190 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print
Must-know information for guests at this property

Please note that the outdoor swimming pool and the fitness center are currently under renovation until further notice. Shenzhen Best Western Felicity Hotel, Luohu Railway Station apologizes for any inconvenience that this may cause.

From Luohu Subway Station (exit D), take the elevator to the 3rd floor, turn left, walk pass the bridge and then turn right to the property.

From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road.

Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologizes for any inconvenience that this may cause.

Limited to only 1 children that under 3.9 feet dine breakfast for free . Extra charges will apply if children above 3.9 feet wish to dine with their accompanying adults.

From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

A damage deposit of CNY 200 is required on arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

FAQs about Felicity Hotel Shenzhen, Luohu Railway Station