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Reliable info:
Guests say the description and photos for this property are very accurate.

Sentosa Hotel Apartment Taoyuan Branch offers apartments and suites in Shenzhen. Happy Valley Theme Park Shenzhen is 3.1 mi away. Free WiFi is featured throughout the property and free private parking is available on site. Sentosa Hotel Apartment Taoyuan Branch is housed only steps away from Taoyuan Metro Station (Exit A). It is a 5-minute drive from Nanshan Coach Terminal, Window of The World and Shenzhen Scenic Park. It will take 20 minutes to drive to Shenzhen West Railway Station and Shenzhen Bay Port. Bao'an International Airport is 11 mi from the property. The accommodations features a flat-screen TV with satellite channels. There is a seating and/or dining area in some units. There is also a kitchenette, equipped with a microwave. A refrigerator and stovetop are also available, as well as an electric kettle. There is a private bathroom with bathrobes in each unit. Towels are provided. There is a 24-hour front desk at the property where luggage storage and safety deposit box can be provided upon request. Car hire and concierge service is possible as well. Free private parking can be made on site. There are a number of dinning options in the surroundings within 10 minutes' walk of the Apartment. Room service is also provided.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Free Private Parking Available On Site


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Availability

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Accommodation Type
Number of guests
 
1 queen bed
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Living room
1 sofa bed
1 queen bed
1 king bed
1 king bed
or
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 3
1 king bed
Bedroom 4
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 twin bed
Bedroom 3
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.0
Cleanliness
8.6
Comfort
8.4
Value for money
8.0
Location
8.6
Free Wifi
6.7
Low score for Shenzhen

Select topics to read reviews:

Guests who stayed here loved

  • Ray
    United States United States
    I liked the facilities. We had a kitchenette which we didn’t make use of but which was very nice nonetheless. The best part was checking out. We were startled to meet Shaun, who is not Chinese, on staff. His English was perfect and talking to him...
  • Amit
    India India
    The rooms were spacious, clean and very comfortable. The facilities were immaculate. The staff was very courteous.
  • Ali
    United Arab Emirates United Arab Emirates
    Friendly staff, and Shuan can speak English, he is also very helpful and knowledgeable about Shenzhen, comfortable stay, excellent Wi-Fi, very good breakfast. Good location.
  • Khalil
    United Arab Emirates United Arab Emirates
    The best part of this property is the Indian gentleman working there named Shaun who was very kind and helpful. he went out of his way to make our trip more comfortable.
  • Nicholas
    China China
    location pretty good for most parts of Shenzhen. very helpful staff.
  • Hasan
    Bangladesh Bangladesh
    Cleaning, Amenities, Breakfast, staffs Location was great Muslim Restaurant nearby
  • Xiaozhao
    New Zealand New Zealand
    Very nice staff, great breakfast, people in their Western Restaurant are very kind, the manager Ms Cai and the the intern Shanbin Wang are very helpful. If you have any problems, get Ms Cai she will help you.
  • Kathrin
    Norway Norway
    The hotel can be reached with Line 1 Shenzhen metro Taoyuan stop, or by taxi (very reasonable price) directly from the ferry port or airport. The staff was always very helpful. A special shout-out to Shaun for helping translate how to use our...
  • Gaurav
    India India
    Property is good. Staff is friendly and helpful but they have difficulty understanding English. Breakfast spread is decent. But being a vegetarian, the spread is not of much use.
  • Kwan
    Hong Kong Hong Kong
    A short walking distance from metro station. The street is wide for travellers with bulky luggage.

Area info

Amenities of Sentosa Hotel Apartment Taoyuan Branch
Great facilities! Review score, 8

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests

Parking
Free private parking is available on site (reservation is not needed).

    Internet
    Wifi is available in all areas and is free of charge.

    Bathroom

    • Private bathroom

    Outdoors

    • Terrace
    • Garden

    Outdoor swimming pool
    Free!

    • Seasonal
    • Infinity pool
    • Pool/Beach towels
    • Beach umbrellas

    Spa

    • Fitness
    • Beach umbrellas
    • Open-air bath
    • Fitness center

    Food & Drink

    • Room service

    Activities

    • Cycling
      Off-site
    • Golf course (within 2 miles)
      Additional charge

    Transportation

    • Car rental

    Front Desk Services

    • Invoice provided
    • Baggage storage
    • Express check-in/out
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Ironing service
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Meeting/Banquet facilities
      Additional charge

    Miscellaneous

    • Air conditioning
    • Smoke-free property
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safe

    Languages Spoken

    • English
    • Chinese

    House rules
    Sentosa Hotel Apartment Taoyuan Branch takes special requests – add in the next step!

    Check-in
    From 2:00 PM
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0+ years
    Extra bed upon request
    CNY 200 per person, per night

    Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Accepted payment methods
    American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash
    Smoking
    Smoking is not allowed.
    Pets
    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a valid government-issued ID card or passport upon check-in.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    FAQs about Sentosa Hotel Apartment Taoyuan Branch