Luxury awaits at The St Regis Shenzhen with its 5 dining options, indoor heated pool and spa. Centrally located in the Luohu business district, it offers spacious rooms with sweeping city views from its floor-to-ceiling windows. The St. Regis Butler Service is available round the clock. Located next to the hotel is the Grand Theater Subway Station (Line 1 and 2). It is 2.4 mi to Luohu Railway Station and a 45-minute drive to Shenzhen Bao'an International Airport. The famous OCT East Shenzhen is a 30-minute drive away while many tourist attractions like Huaqiangbei Commercial Street and Futian Checkpoint can be reached by subway in 15 minutes. Bright rooms with natural light are equipped with a 46-inch LCD TV and iPod docking station. The marble bathroom comes with a rain shower and/or bath. A hairdryer, bathrobes and slippers are provided. In-room massage treatments can be arranged. A variety of treatments and massage therapies can be enjoyed at the Iridium Spa. For guests looking to work-out, The St Regis offers an exercise room, aerobic classes and personal trainer. Tanning beds are available. Refreshments and beverages are available at The Drawing Room, Malt and Decanter. International dishes are served at Social, which offers all-day dining. Italian specialties can be savored at Elba.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

St. Regis
Hotel chain/brand
St. Regis

Property highlights

Located in the best-rated area in Shenzhen, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.5
Comfort
9.5
Value for money
8.9
Location
9.4
Free Wifi
10
High score for Shenzhen

Select topics to read reviews:

Guests who stayed here loved

  • Vier
    United States United States
    An absolutely wonderful butler staff, with impeccable services! The moment of my arrival I was welcomed by Alice, who arranged getting me check-in quickly. Chief Butler Faust made my stay incredible, and he is one of the main reasons I only stay...
  • Julie
    United States United States
    The hotel was very nice with a stunning view. Rooms were very large and clean. Lot of movies and TV channels to choose from. Staff had a lovely attitude, willing to do anything to make us comfortable. Alice helped us figure out the trains back to...
  • Bubader
    Kuwait Kuwait
    It has an impressive cafe on floor 96!! It is the highest hotel I have ever been I loved the view from my room
  • Theo
    Bahrain Bahrain
    Location, amazing views, amazing attentive staff and stunning rooms.
  • Selina
    Singapore Singapore
    Location and the butler service. Special shout out to Sunny Qin who was so friendly and helpful to assist me with my changing dining plans and reservations.
  • Maeva
    France France
    Beautiful hotel in Shenzhen. Amazing view, amazing breakfast. Amenities are also great: swimming pool and gym. Very kind personnel.
  • Alison
    Hong Kong Hong Kong
    The view from all areas is incredible, the reception on a high floor. Rooms were spacious and luxurious. Flawless service from Eason and Yoyo in particular. Breakfast was varied, well prepared and with some classic Chinese options.
  • Dragos
    Romania Romania
    very nice hotel and very friendly staff. excellent breakfast !
  • A
    Amanda
    Australia Australia
    The staff were so accomodating and our room was absolutely beautiful. Loved the view from the bath. Close to train station
  • Yen
    Singapore Singapore
    It was an exceptional experience to stay at the highest St Regis in the world! The view and architecture were super impressive, the staffs have the warmest welcome and not forgeting Alice for being very attentive to our requests. They certainly...

Hotel area info

Restaurants
6 Restaurants On Site

  • Social秀全日自助餐厅
    • Cuisine
      Chinese • Pizza • Seafood • Steakhouse • Sushi • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
  • Elba欧尔巴意大利餐厅
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
  • The Drawing Room闲逸廊
    • Open for
      High tea
    • Ambience
      Modern
  • Decanter品酒阁
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Modern • Romantic
  • Malt生蚝寿司天吧
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambience
      Modern
  • The St. Regis Bar瑞吉吧
    • Open for
      Cocktail hour
    • Ambience
      Modern • Romantic

Amenities of The St. Regis Shenzhen
Great facilities! Review score, 9.2

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Family rooms
  • Spa
  • 6 restaurants
  • Room service
  • Bar

Outdoors

  • Garden

Activities

  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Happy hour
    Additional charge
  • Entertainment staff

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Additional charge

  • Open all year
  • All ages welcome
  • Infinity pool
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Cantonese
  • Chinese

House rules
The St. Regis Shenzhen takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 5,000 is required on arrival. That's about $684. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 14 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Must-know information for guests at this property

Please note that all staying guests need to provide ID cards with the same name stated during the booking. If guests book more than 1 room, all guests' names need to be put correctly as well.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The St. Regis Shenzhen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of CNY 5,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The St. Regis Shenzhen