You might be eligible for a Genius discount at Pan Pacific Suzhou. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Pan Pacific Suzhou is located next to Panmen Park Scenery Area, just 3 km from the famous Guanqian Street. The property features free parking spaces and boasts two swimming pools. Guests can enjoy a nice meal at the on-site buffet restaurant. Suzhou Pan Pacific is 4 km from Suzhou Train Station. Suzhou North Railway Station can be reached in 44 minutes by car. Guests of the hotel can enjoy the privilege of entering Panmen Park Scenery Area for free. The Humble Administrator's Garden is a 20-minute-drive away. Rooms at Pan Pacific are surrounded by Oriental gardens and feature traditional Chinese décor. All rooms are equipped with air conditioning and come with ironing facilities and a minibar. Each comes with a flat-screen TV with satellite channels. In the private bathroom, guests will find free toiletries, slippers and a hairdryer. Guests may exercise at the fitness centre or relax with a massage at the spa. Concierge and laundry services are available. At the 24-hour front desk, ticket service is provided and day trips can be arranged for guests' who want to explore the city. Guests may wish to have a nice walk in the garden. The 3 upscale restaurants at the property serve Chinese , Western cuisines and one Noodle Restaurant. A buffet breakfast is available every morning.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pan Pacific Hotels & Resorts
Hotel chain/brand
Pan Pacific Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Breakfast info

    • Buffet

    • FREE private parking!


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
1 extra-large double bed
2 single beds
1 single bed
and
1 large double bed
2 large double beds
1 single bed
and
1 large double bed
1 large double bed
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
9.1
Location
8.9
Free WiFi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • Oscar
    Singapore Singapore
    The architecture and adjoining historical attractions.
  • Alessandro
    Italy Italy
    Everything was fine! The garden is truly amazing, one of the best spot in Suzhou (open until 11 pm)
  • Fengyi
    Singapore Singapore
    Love the hotel and the architecture, it’s very unique and convenient too connected to the park.
  • Olesea
    United Arab Emirates United Arab Emirates
    The gardens of this hotel are amazing, you can just walk and rest around the hotel and have a great time
  • Cindy
    Australia Australia
    Beautiful garden view hotel, very topical Suzhou garden and natural view around, free access to one or the popular garden as well! Nice room comfy bed! Everthing is just beautiful! Will be back for sure!
  • Ernest
    Singapore Singapore
    good facilities within the hotel. excellent breakfast.
  • Hooi
    Singapore Singapore
    We had a wonderful stay at Pan Pacific Suzhou. The location is excellent. There is nearby metro (abt 700m walk). The room is spacious and clean. The staff are helpful and polite. The buffet breakfast has a wide spread. The staff There is...
  • Tricia
    Singapore Singapore
    The traditional concept of the structure of the hotel and strategic location.
  • Yeong-chuan
    Malaysia Malaysia
    Located next to the Pan Men tourist site, a well-known scenic area, this hotel is beautifully designed in the style of an ancient palace. The breakfast buffet offers international quality selections. It's a recognized landmark, so taxi drivers are...
  • Am-137
    Australia Australia
    Great location next to wonderful lights filled park...absolutely worth a visit and the hotel is spectacular at night 🌙 clean and staff very helpful - recommend.

Hotel surroundings

Restaurants
6 restaurants on site

  • 萃英园全日餐厅
    • Cuisine
      Chinese • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional • Romantic
  • 海天楼中餐厅
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • 吴宫瑞面
    • Cuisine
      Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional • Modern • Romantic
  • Sun Ray禧禾意大利灵感餐厅
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Romantic
  • 御宴(吴宫)
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • 塔影咖啡
    • Open for
      High tea
    • Ambiance
      Modern

Facilities of Pan Pacific Suzhou
Great facilities! Review score, 9

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • 6 restaurants
  • Facilities for disabled guests
  • Room service

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Activities

  • Tennis equipment
    Additional charge
  • Kids' club
  • Mini golf
    Additional charge
  • Billiards
  • Tennis court
    Additional charge

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible at a location nearby (reservation is not needed).

  • Parking garage
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

2 swimming pools

Pool 1 - indoorFree!

  • Open all year
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Pool 2 - outdoorFree!

  • Seasonal
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Personal trainer
  • Fitness classes
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English
  • Chinese

House rules
Pan Pacific Suzhou takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 258 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 258 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardGreatwallPeonyDragonPacificCash

The fine print
Need-to-know information for guests at this property

Pan Pacific Suzhou Hotel is only separated by one Gate with Panmen Gate Scenic Area.

Guests of the hotel can enter Panmen Gate Scenic Area for free with our hotel room card.

Guests staying at the hotel can enjoy a trip to the national 4A Panmen Gate Scenic Area.

FAQs about Pan Pacific Suzhou