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Pan Pacific Suzhou is located next to Panmen Park Scenery Area, just 1.9 mi from the famous Guanqian Street. The property features free parking spaces and features two swimming pools. Guests can enjoy a nice meal at the on-site buffet restaurant. Suzhou Pan Pacific is 2.5 mi from Suzhou Train Station. Suzhou North Railway Station can be reached in 44 minutes by car. Guests of the hotel can enjoy the privilege of entering Panmen Park Scenery Area for free. The Humble Administrator's Garden is a 20-minute-drive away. Rooms at Pan Pacific are surrounded by Oriental gardens and feature traditional Chinese décor. All rooms are equipped with air conditioning and come with ironing facilities and a mini-bar. Each comes with a flat-screen TV with satellite channels. In the private bathroom, guests will find free toiletries, slippers and a hairdryer. Guests may exercise at the fitness center or relax with a massage at the spa. Concierge and laundry services are available. At the 24-hour front desk, ticket service is provided and day trips can be arranged for guests' who want to explore the city. Guests may wish to have a nice walk in the garden. The 3 upscale restaurants at the property serve Chinese , Western cuisines and one Noodle Restaurant. A buffet breakfast is available every morning.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pan Pacific Hotels & Resorts
Hotel chain/brand
Pan Pacific Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Breakfast Info

    • Buffet

    • Free private parking


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
1 king bed
2 twin beds
1 twin bed
and
1 queen bed
2 queen beds
1 twin bed
and
1 queen bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
9.1
Location
8.9
Free Wifi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • Vivio
    Singapore Singapore
    Amazing experience immersing in the ancient part of Suzhou. Hotel guest gets free and easy access to 4A historical site, Panmen, that offers different scenes during day time and at night. Hotel area is tranquil like a Chinese imperial estate...
  • Hieu
    Australia Australia
    nice and clean, rich in culture and close to everything
  • Julian
    Spain Spain
    Fabulous attention and service all around. I wish I would have stayed longer. The breakfast buffet was incredible. The staff spoke English and were very helpful for helping me book some tickets.
  • Yee
    United Kingdom United Kingdom
    The hotel is good with the exclusive access into the HUGE garden,
  • Hongbo
    Canada Canada
    It’s convenient location and the property was greatly deaigned
  • Li
    United States United States
    night access to Panmen garden was the reason I chose this hotel and I am so glad! I was able to visit the garden at night and it is very different from the day time.
  • Kek
    Malaysia Malaysia
    Breakfast and room size was excellent. The staff there was helpful and polite.
  • Howard
    United States United States
    Everything about this property was first rate. The location, the architecture, the gardens, the staff service, everything.
  • Nicki
    New Zealand New Zealand
    Incredible classic architecture. It’s massive, the heritage-listed Panmen Scenic Area is right at the backyard, and all hotel guests can visit for free!
  • Peiyu
    United States United States
    Great hotel with beautiful Chinese garden. Good location and very nice staff.

Hotel area info

Restaurants
6 Restaurants On Site

  • 萃英园全日餐厅
    • Cuisine
      Chinese • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • 海天楼中餐厅
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • 吴宫瑞面
    • Cuisine
      Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Modern • Romantic
  • Sun Ray禧禾意大利灵感餐厅
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Romantic
  • 御宴(吴宫)
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional
  • 塔影咖啡
    • Open for
      High tea
    • Ambience
      Modern

Amenities of Pan Pacific Suzhou
Great facilities! Review score, 9

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • 6 restaurants
  • Facilities for disabled guests
  • Room service

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Activities

  • Tennis equipment
    Additional charge
  • Kids' club
  • Mini golf
    Additional charge
  • Pool table
  • Tennis court
    Additional charge

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not needed).

  • Parking garage
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Seasonal
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Personal trainer
  • Fitness classes
  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • English
  • Chinese

House rules
Pan Pacific Suzhou takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 258 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CNY 258 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardGreatwallPeonyDragonPacificCash

The fine print
Must-know information for guests at this property

Pan Pacific Suzhou Hotel is only separated by one Gate with Panmen Gate Scenic Area.

Guests of the hotel can enter Panmen Gate Scenic Area for free with our hotel room card.

Guests staying at the hotel can enjoy a trip to the national 4A Panmen Gate Scenic Area.

FAQs about Pan Pacific Suzhou