Located at Taihu Square, The Crown Plaza Wuxi City Center, the former Wuxi Kempinski Hotel, is a 7-minute drive from Nanchan Temple Pedestrian Street. It offers elegant and spacious room with views of Taihu Square and Jinghang Grand Canal. Crown Plaza Hotel is a 15-minute drive from Wuxi Railway Station and a 20-minute drive from Sunan Shuofang Airport. Rooms come equipped with a 40-inch flat-screen TV, mini-bar and tea/coffee machine. Bathrooms feature rain forest showers and bathtub. Butler services are also available for suite-guests. Guests can enjoy a wide selection of dishes, from German to Cantonese at the hotel’s restaurants. Snacks and drinks are also served at the hotel’s lounge and bar. The spa and wellness Center offers massages for relaxation. Guests will also find up-to-date facilities, sauna and steam room at the fitness center. The hotel also features an indoor swimming pool. Other facilities at Crown Plaza Hotel Wuxi include a business center with meeting rooms, a karaoke room and kids club.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • Continental

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
1 queen bed
1 king bed
1 queen bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.4
Cleanliness
8.8
Comfort
8.7
Value for money
8.3
Location
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Chuanjun
    Australia Australia
    Front Desk Manager, Miss Qu is very professional. She fixed the argument among Hotel, Booking.com and customers.
  • Alison
    United Kingdom United Kingdom
    Breakfast great options and variety outstanding. Staff very friendly and helpful. Arranged trips from the reception. The swimming pool and gym were fantastic.
  • Kerem
    Sweden Sweden
    Great location and amenities , really enjoyed the short stay.
  • Astrid
    Netherlands Netherlands
    Dit hotel onderscheidt zich door de persoonlijke aandacht en luisteren naar klant behoeften. Daarnaast voor de Europese reiziger comfort van thuisfront maar met originele Chinese invloeden en niet de opsmuk van de megahotel ketens waar je gewoon...
  • Heddouch
    Morocco Morocco
    Es gibt nichts zu kritisieren. Das Hotel ist super sauber und modern. Die Lage ist Top.
  • Ana
    Spain Spain
    La ubicación excelente, el personal es muy diligente queriendo ayudar a pesar de la barrera del idioma , apenas hablan inglés . Instalaciones muy top .
  • Wei
    China China
    酒店环境干净整洁,服务方面恰到好处,尤其是酒店员工小何热情友善,让人心情愉悦,酒店方便干净,每一个服务细节都做的非常到位,让人非常满意,给人留下深刻的印象。酒店位置也好,就在市中心太湖广场边和京杭大运河边!
  • Holger
    Switzerland Switzerland
    Ich war vor Corona öfters dort und da war das Frühstück umfangreicher und mehr Auswahl.
  • Klaus
    Germany Germany
    Nach wie vor die beste Wahl, wenn man in Wuxi ist. Das Hotelpersonal ist sehr freundlich und stets hilfsbereit.

Hotel area info

Restaurants
4 Restaurants On Site

  • Cafe Berlin
    • Cuisine
      Chinese • British • Local • Asian • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern • Romantic
  • Fang Yuan Chinese Restaurant
    • Cuisine
      Cantonese • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
  • Fangyuan Chinese Restaurant
    • Cuisine
      Cantonese • Chinese • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • Bavarian Brauhaus
    • Cuisine
      British • German • European
    • Open for
      Dinner
    • Ambience
      Modern • Romantic

Amenities of Crowne Plaza Wuxi City Center
Great facilities! Review score, 8.4

Most popular amenities

  • Indoor swimming pool
  • Parking on site
  • Family rooms
  • 4 restaurants
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Bar

Outdoors

  • Terrace

Activities

  • Happy hour
    Additional charge
  • Themed dinners
    Additional chargeOff-site
  • Bar crawls
    Additional charge
  • Kids' club
  • Nightclub/DJ
  • Karaoke
  • Playground
  • Game room

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and charges may apply.

  • Parking garage

Front Desk Services

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Grocery deliveries
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Fitness
  • Beach chairs/Loungers
  • Massage
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Chinese

House rules
Crowne Plaza Wuxi City Center takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

FAQs about Crowne Plaza Wuxi City Center