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<h2>Comfortable Accommodation</h2> Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station in Zhangjiajie offers recently renovated homestay rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a sofa. <h2>Essential Facilities</h2> Guests enjoy free WiFi, private check-in and check-out services, paid airport shuttle, housekeeping, laundry, bicycle parking, express check-in and check-out, room service, tour desk, and luggage storage. <h2>Prime Location</h2> Located less than 1 km from Tianmen Mountain Ticket Office and 7 km from Zhangjiajie Hehua International Airport. Nearby attractions include Tianmen Mountain (17 km), Zhangjiajie National Forest Park (31 km), and Bailong Elevator (43 km). Highly rated for its host, convenient location, and public transport options.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.9
Facilities
8.8
Cleanliness
9.3
Comfort
9.4
Value for money
9.6
Location
9.5
Free WiFi
10
High score for Zhangjiajie

Select topics to read reviews:

Guests who stayed here loved

  • Mehmet
    Turkey Turkey
    First of all, I want to talk about Jenny. She is a wonderful host. She bought my tickets for Zhangjiajie National Forest and Tianmen Mountain before I arrived. She told me where to visit on the map. She helped me with everything. She was my...
  • Matthew
    Australia Australia
    Host was great and very helpful, also gave us a free room upgrade on arrival.
  • Guri
    Norway Norway
    Great location, very friendly and helpful host, and a wonderful room! I had a great visit to the Tianmen Mountain thanks to Jenny.
  • Juan
    Spain Spain
    Everything was perfect. Jenny arranged our tickets in advanced plus she helped us out with some last minute arrangements during the last day. Really friendly and helpful lady. Also the location of the hotel is really convenient, as well as the...
  • Jdaezy
    Ireland Ireland
    The room was very modern, comfortable and bright. They refreshed our towels, emptied our bin and left new disposable slipper and toothbrushes. Jenny was super friendly and helpful. Laundry facilities were a big plus!
  • James
    Ireland Ireland
    Jenny was a fantastic host. She really went above and beyond to make our stay enjoyable. She has great English and knows the area well. The rooms were very clean and spacious. The location was excellent, a 10 min walk to the cable car station for...
  • Regina
    Germany Germany
    The host was very kind and helpful. Good connection to public transport. Only 20 min by walking to the cableway up to the Tianmen mountain. Rooms were very spacious and comfortable.
  • Lukas
    Germany Germany
    Rooms are spacious and clean. Great shower and ac. It’s near tianmen mountain in a lovely neighborhood. The owner is amazing and super helpful. Cheap but great restaurants nearby.
  • Edgar
    Spain Spain
    The location was great, close to Tianmen cable car and bus station. The host Jenny speaks good English and was really helpful, also buying us tickets to the parks. Overall we had a great stay, very recommended.
  • L
    László
    Hungary Hungary
    The owner speak english wery well. She is very helpful if you need some information. She will help you.

Property surroundings

Facilities of Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station
Great facilities! Review score, 8.8

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Free parking
  • Room service

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen

View

  • City view

Kitchen

  • Electric kettle
  • Washing machine

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Pets
Pets are allowed on request. No extra charges.

Living Area

  • Desk

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible at a location nearby (reservation is needed).

  • Valet parking

Services

  • Daily housekeeping
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • Laundry
  • Airport shuttle
    Additional charge
  • Room service

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access

General

  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Soundproof rooms
  • Non-smoking rooms

Languages spoken

  • English
  • Chinese

House rules
Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 01:00 and 06:00.

The fine print
Need-to-know information for guests at this property

Please inform Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 01:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station