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<h2>Comfortable Accommodations</h2> Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station in Zhangjiajie offers recently renovated homestay rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a sofa. <h2>Essential Facilities</h2> Guests enjoy free WiFi, private check-in and check-out services, paid airport shuttle, housekeeping, laundry, bicycle parking, express check-in and check-out, room service, tour desk, and luggage storage. <h2>Prime Location</h2> Located less than 0.6 mi from Tianmen Mountain Ticket Office and 4.3 mi from Zhangjiajie Hehua International Airport. Nearby attractions include Tianmen Mountain (11 mi), Zhangjiajie National Forest Park (19 mi), and Bailong Elevator (27 mi). Highly rated for its host, convenient location, and public transport options.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.5)

    • Free private parking


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
1 king bed
1 twin bed
and
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.9
Facilities
8.8
Cleanliness
9.3
Comfort
9.4
Value for money
9.6
Location
9.5
Free Wifi
10
High score for Zhangjiajie

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Guests who stayed here loved

  • Robert
    Slovakia Slovakia
    Jenny is really amazing host. She helped us with everything from arranging transport, trips, tickets, food, practically all we asked about. Her english is good so comunication is smooth - that is biiig plus. Accomodation is central located, near...
  • Foo
    Singapore Singapore
    Jenny the host was great, lots of information and friendly. Room is clean and spacious, location is convenient
  • Matteo
    Italy Italy
    The staff was kind and provided us a lot of info about the activities in/near the city. The structure is ok, but lacks the elevator.
  • Ken
    Canada Canada
    Jenny the hotel manager was very welcoming and helpful. She speaks English and is very informative about the city and the tourist sites. There's even detailed information on the wall in the lobby. There are also tables to sit at to eat and drink....
  • Mehmet
    Turkey Turkey
    First of all, I want to talk about Jenny. She is a wonderful host. She bought my tickets for Zhangjiajie National Forest and Tianmen Mountain before I arrived. She told me where to visit on the map. She helped me with everything. She was my...
  • Matthew
    Australia Australia
    Host was great and very helpful, also gave us a free room upgrade on arrival.
  • Guri
    Norway Norway
    Great location, very friendly and helpful host, and a wonderful room! I had a great visit to the Tianmen Mountain thanks to Jenny.
  • Juan
    Spain Spain
    Everything was perfect. Jenny arranged our tickets in advanced plus she helped us out with some last minute arrangements during the last day. Really friendly and helpful lady. Also the location of the hotel is really convenient, as well as the...
  • Jdaezy
    Ireland Ireland
    The room was very modern, comfortable and bright. They refreshed our towels, emptied our bin and left new disposable slipper and toothbrushes. Jenny was super friendly and helpful. Laundry facilities were a big plus!
  • James
    Ireland Ireland
    Jenny was a fantastic host. She really went above and beyond to make our stay enjoyable. She has great English and knows the area well. The rooms were very clean and spacious. The location was excellent, a 10 min walk to the cable car station for...

Area info

Amenities of Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station
Great facilities! Review score, 8.8

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Free parking
  • Room service

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

View

  • City view

Kitchen

  • Electric kettle
  • Washing machine

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Pets
Pets are allowed on request. No extra charges.

Living Area

  • Desk

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is needed).

  • Valet parking

Services

  • Daily housekeeping
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • Laundry
  • Airport shuttle
    Additional charge
  • Room service

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access

General

  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Soundproof rooms
  • Non-smoking rooms

Languages Spoken

  • English
  • Chinese

House rules
Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 1:00 AM and 6:00 AM.

The fine print
Must-know information for guests at this property

Please inform Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 01:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Zhangjiajie Twelve Warm Inn-Tianmen Mountain Ropeway Station