You might be eligible for a Genius discount at Heaven's Gate Home Stay --free pick up service--panoramic view of Tianmen Mountain. To check if a Genius discount is available for your selected dates sign in.

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Situated just 32 km from Zhangjiajie National Forest Park, Heaven's Gate Home Stay --free pick up service--panoramic view of Tianmen Mountain features accommodation in Zhangjiajie with access to a garden, a terrace, as well as a 24-hour front desk. Private parking is available on site at this recently renovated property. The homestay has a pool with a view with a pool bar, as well as a hot tub and free shuttle service. All units feature air conditioning and a cable TV. Every unit comes with a kettle, a private bathroom and free WiFi, while certain rooms come with a patio and some have mountain views. At the homestay, all units are fitted with bed linen and towels. A buffet, à la carte or continental breakfast is available at the property. The family-friendly restaurant at the homestay specialises in Chinese cuisine, and is open for dinner and lunch. Bike hire and car hire are available at this homestay and the area is popular for cycling. Guests can also relax in the shared lounge area. Tianmen Mountain Ticket Office is 2.8 km from Heaven's Gate Home Stay --free pick up service--panoramic view of Tianmen Mountain, while Tianmenshan National Forest Park is 11 km from the property. Zhangjiajie Hehua International Airport is 8 km away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Breakfast info

    • Continental, Asian, Buffet

    • Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1
1 large double bed
Bedroom 2
1 single bed
Bedroom
1 double bed
and
1 large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 single bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 single bed
and
1 large double bed
Bedroom 4
1 single bed
and
1 large double bed
Bedroom 5
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
10.0
Facilities
9.7
Cleanliness
9.8
Comfort
9.8
Value for money
9.8
Location
9.1
Free WiFi
9.5

Select topics to read reviews:

Guests who stayed here loved

  • Shing
    Singapore Singapore
    - Host was really helpful: he helped us book attraction tickets, gave advice on our itinerary, and also sent us to the airport - Comfortable rooms with beautiful views of the Tianmen mountain - Nice home cooked breakfast
  • Gilles
    Italy Italy
    I rate 10, just cause I cannot give 100. Everything was perfect and I cannot describe the kindness of Xiang and his family.
  • Leif
    Austria Austria
    An absolute incredible stay! We loved our stay at Heaven's Gate Homestay, the owner and his family were especially nice, he helped us book tickets for the National Park, gave us recommendations on which routes to take and overall made our life...
  • Selina
    Singapore Singapore
    Fantastic stay. Our family loves this home very much. It is clean and comfortable. The host is very helpful and friendly. We loves our breakfast every morning. Great stay and will want to come back in future.
  • Viktor
    Russia Russia
    Very hospitable host! We had really delicious breakfasts. The room is tidy and comfortable.
  • Oliver
    Malaysia Malaysia
    The owner was absolutely fantastic at finding the best routes and tickets and collected and dropped me off at most attractions in town.
  • Ruth
    Singapore Singapore
    owner was very nice and welcoming ! gave us suggestions and guidance on where to go about :) even prepared special meals to suit our appetite. 100% recommend ! ❤️ owners were also very friendly and fetched us to a few places. Room wise was very...
  • Elisa
    Italy Italy
    The owner and his family are really friendly and helpful. He picked up us when we arrived and he helped us to organise our hiking in Tianmen Mountain and Zhangjiaje forest park : he gave us perfect suggestions to avoid the crowd. The breakfast was...
  • Siew-wah
    Singapore Singapore
    It is a home stay and hence family run. The interaction is different
  • Lidia
    Canada Canada
    This is a lovely home style family run boutique hotel With a great view of Tianmen mountain. Service was great and very nice clean rooms . We had a great home cooked dinner which I believe the father of the owner made for us. Breakfast was...

Managed by Isaac

Company review score: 10Based on 110 reviews from 1 property
1 managed property

Company information

欢迎大家来到张家界并入住我们的民宿,我可以免费在机场、高铁站接大家,安排大家入住我们温馨的民宿,民宿的硬件设施很棒,而且是整个张家界唯一可以看清天门山天门洞全貌的民宿;同时我也可以为大家的张家界旅游之行提供全方位的攻略指导,因为我自己也开了一个国际旅行社,也是15年的国际导游,所以可以很方便的为大家张家界之行提供最好的攻略指导;我们民宿还有很棒的餐饮,中餐特别棒,厨师是我的爸爸妈妈,亲力亲为,为大家准备最地道的张家界餐

Property information

我们住宿最主要的是外围环境,我们有天门山天门洞景观,也有溪水河流景观,也有我们营造的泳池花园景观;我们是自家民宿,我们保证了我们客人的免费接送等问题;我们的设施,都是基本上是观景房,而且房间内都采用的是智能马桶等设施。

Neighbourhood information

民宿周边是乡村风格,可以散步看看中国农村;同时距离72奇楼、市中心大庸古城都只有13分钟的时间、距离天门狐仙演出20分钟时间、距离天门山索道站8分钟车程,同时我们还可以安排免费的本地人游览景点

Languages spoken

English,Chinese

Property surroundings

Restaurants
2 restaurants on site

  • 餐厅 #1
    • Cuisine
      Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian
  • 餐厅 #2
    • Cuisine
      Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of Heaven's Gate Home Stay --free pick up service--panoramic view of Tianmen Mountain
Great facilities! Review score, 9.7

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Free parking
  • Room service
  • 2 restaurants
  • Family rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor dining area
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Shared kitchen
  • Dining table
  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Sauna
  • Cycling
    Off-site
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Desk

Media & Technology

  • Cable channels
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
  • Special diet menus (on request)
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Lockers
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk

    Entertainment and family services

    • Child safety socket covers

    Cleaning services

    • Daily housekeeping
    • Ironing service
    • Laundry

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security

    General

    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Soundproofing
    • Car hire
    • Carpeted
    • Soundproof rooms
    • Family rooms
    • Airport shuttle
    • Non-smoking rooms
    • Room service

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome
    • Pool with view
    • Pool bar
    • Pool cover
    • Sun umbrellas

    Wellness

    • Sun umbrellas
    • Hot tub/Jacuzzi

    Languages spoken

    • English
    • Chinese

    House rules
    Heaven's Gate Home Stay --free pick up service--panoramic view of Tianmen Mountain takes special requests - add in the next step!

    Check-in
    Available 24 hours
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Available 24 hours
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash
    Smoking
    Smoking is not allowed.
    Quiet hours
    Guests must be quiet between 22:00 and 09:00.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Heaven's Gate Home Stay --free pick up service--panoramic view of Tianmen Mountain in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Quiet hours are between 22:00:00 and 09:00:00.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Legal information

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about Heaven's Gate Home Stay --free pick up service--panoramic view of Tianmen Mountain