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Featuring free WiFi and a hot tub, Voilá Signature Casa Isabel offers accommodation in Cartagena de Indias. Guests can enjoy the on-site bar. Every room is equipped with a minibar and a TV. The bathroom includes hot water, free toiletries and a hair dryer. There is a 24-hour front desk at the property. San Felipe de Barajas Castle is 600 metres from Voilá Signature Casa Isabel, while Cartagena's Gold Museum is 800 metres from the property.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Cartagena de Indias, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Vegetarian, Vegan


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
1 double bed
1 bunk bed
1 single bed
1 double bed
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Guest reviews

Categories:

Staff
9.8
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.8
Location
9.4
Free WiFi
8.3
High score for Cartagena de Indias

Select topics to read reviews:

Guests who stayed here loved

  • Gabriele
    Switzerland Switzerland
    We stayed at Voilá Signature Hotel and were truly impressed! The location is super central, with a beautiful view of San Felipe Castle and just a 14-minute walk from the Cathedral. The rooms are spotlessly clean and the staff is incredibly kind...
  • Sonia
    United Kingdom United Kingdom
    The staff are exceptional. They all go out of their way to help. Julio really helped us one day to book our transport to the next location and helped us to book local salsa class.
  • Felix
    Germany Germany
    Perfect location. The staff was super friendly and helpful. Great breakfast.
  • Mirjana
    Croatia Croatia
    Very traditional colorful interior decoration,Staff was very polite and friendly, location is great.
  • Gary
    United Kingdom United Kingdom
    We always received a very warm welcome from Rosana & Julio when we returned to the hotel. We liked the colourful decor, the cold towel & juice were appreciated. We stayed in a deluxe double room which had a little balcony overlooking the Fort....
  • Rachel
    United Kingdom United Kingdom
    The bed was extremely comfy and the room QUIET and pristinely clean. The choice of breakfasts was superb (we chose the “typico” [typical Cartagena] option and it was enormous. Beautiful selection of arepas and local fried fare plus fruit and...
  • Dario
    Italy Italy
    Staff was amazing they helped us with Everything, breakfast was really good, room small but comfortable.
  • Andrzej
    Germany Germany
    Great hotel and location. The entere team was amazing and helps a lot: in any question. There was always a time for a short Talk and a joke. The view from the roof amazing. I really recomend it.
  • Tracy
    Sweden Sweden
    Cutest Hotell ever in the perfect location in Getsemani, and the most beautiful view from the hotel rooftop. Very close to everything. The service level was way beyond expectations, very friendly staff. Breakfast was very nice and you could drink...
  • Olivia
    Sweden Sweden
    Good location. Close to everything but calm. Nice terrace to chill! Lovely staff, super helpful. Amazing breakfast

Hotel surroundings

Facilities of Voilá Signature Casa Isabel
Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Terrace
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Sun terrace
  • Terrace

Kitchen

  • Electric kettle

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping

Safety & security

  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by stairs only

Outdoor swimming pool
Free!

  • Open all year
  • Adults only
  • Pool is on rooftop
  • Pool with view
  • Plunge pool
  • Shallow end
  • Sun loungers or beach chairs

Wellness

  • Spa/wellness packages
  • Pedicure
  • Manicure
  • Hair treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Solarium

Languages spoken

  • English
  • Spanish

House rules
Voilá Signature Casa Isabel takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note children older than 7 years old are welcome.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Voilá Signature Casa Isabel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: 42962

FAQs about Voilá Signature Casa Isabel