You might be eligible for a Genius discount at Hotel Fenix. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodation: Hotel Fenix in Cúcuta offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a balcony with garden, mountain, or city views, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy a sun terrace, lush garden, and a year-round outdoor swimming pool. The hotel features a family-friendly restaurant serving brunch, lunch, dinner, and high tea, complemented by a bar. Free WiFi is available throughout the property. Convenient Location: Located 1000 metres from Camilo Daza International Airport, Hotel Fenix is near attractions such as Cúcuta Public Library (7 km) and Comfanorte Ecopark (11 km). Free on-site private parking and a tour desk enhance the guest experience.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.3)

    • Breakfast info

    • Continental, American

    • Free private parking available at the hotel


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Stephen
    United Kingdom United Kingdom
    It was clean and tidy and the staff were really helpful
  • Michael
    Canada Canada
    Really helpful staff even though they do not speak English. But they are helping me by using translator. And I feel really safe in the city of Cucuta. The city is vibrant and in the central, there is an area with many nice restaurants and bars.
  • Colombo
    United States United States
    the staff was nice- the place was clean - the outside seemed a bit iffy but it was nice
  • Duran
    Mexico Mexico
    La limpieza y las instalaciones. Ademas lo cercano al aeropuerto
  • Hansel
    Chile Chile
    Siempre es un buen lugar para volver esta cerca del aeropuerto las instalaciones son impecables y el personal muy amables y atentos
  • Adriana
    Venezuela Venezuela
    La ubicación muy cerca del aeropuerto, era lo que buscaba
  • María
    Colombia Colombia
    Las instalaciones son cómodas y confortables.. Excelente atención.
  • Ana
    Chile Chile
    Pasé una noche porque estaba de paso,pero buena atención, hotel limpio y cómodo, tienen restaurante así que se puede comer allí mismo,para lo que necesitaba fue buena la estancia
  • Julio
    Aruba Aruba
    Excelente ubicación. Trato muy afable por parte del personal. Muy atentos.
  • John
    Venezuela Venezuela
    Excelente ubicación para ir al aeropuerto o para los que tienen vehículo y les toca el pico y placa y necesitan salir a Ureña o al puerto los recomiendo

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante Fenix
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly

Facilities of Hotel Fenix
Great facilities! Review score, 8.5

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Private bathroom
  • Toilet
  • Shower

Outdoors

  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Themed dinner nights
    Additional charge

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • 24-hour security
    • Safety deposit box

    General

    • Pet basket
    • Grocery deliveries
      Additional charge
    • Minimarket on site
    • Shared lounge/TV area
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Soundproofing
    • Packed lunches
    • Soundproof rooms
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service

    Accessibility

    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome

    Wellness

    • Kids' pool
    • Sun loungers or beach chairs
    • Public Bath
    • Hot tub/Jacuzzi

    Languages spoken

    • Spanish

    House rules
    Hotel Fenix takes special requests - add in the next step!

    Check-in
    From 15:00 to 20:00
    Check-out
    From 12:00 to 13:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 6 years
    Extra bed upon request
    Free
    7+ years
    Extra bed upon request
    COP 55,000 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed on request. Charges may be applicable.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubMaestroCash

    The fine print
    Need-to-know information for guests at this property

    License number: 83435

    FAQs about Hotel Fenix