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About this property

Comfortable Accommodations: Hotel Fenix in Cúcuta offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a balcony with garden, mountain, or city views, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy a sun terrace, lush garden, and a year-round outdoor swimming pool. The hotel features a family-friendly restaurant serving brunch, lunch, dinner, and high tea, complemented by a bar. Free WiFi is available throughout the property. Convenient Location: Located 3281 feet from Camilo Daza International Airport, Hotel Fenix is near attractions such as Cúcuta Public Library (4.3 mi) and Comfanorte Ecopark (6.8 mi). Free on-site private parking and a tour desk enhance the guest experience.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Breakfast Info

    • Continental, American

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 queen bed
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Enzio
    United States United States
    Excelente ubicación, hotel muy limpio y staff muy cordial
  • Linda
    United States United States
    Friendly staff, clean and cold ac. Beautiful pool.
  • William
    Colombia Colombia
    Breakfast was good but to eat the same every day wasn’t good
  • Felix
    United States United States
    Awesome attention. Jorge helped a lot. Mil gracias Jorge
  • Ursula
    United States United States
    Everything was just right. It is a great place to travel, really near the airport and very good services.
  • Rouguet
    Netherlands Netherlands
    Ultra friendly staff, i speak Spanish so i don't guarantee your experience will be the same. But i hear google translate is great 😃.
  • Stephen
    United Kingdom United Kingdom
    It was clean and tidy and the staff were really helpful
  • Michael
    Canada Canada
    Really helpful staff even though they do not speak English. But they are helping me by using translator. And I feel really safe in the city of Cucuta. The city is vibrant and in the central, there is an area with many nice restaurants and bars.
  • Colombo
    United States United States
    the staff was nice- the place was clean - the outside seemed a bit iffy but it was nice
  • Duran
    Mexico Mexico
    La limpieza y las instalaciones. Ademas lo cercano al aeropuerto

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante Fenix
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly

Amenities of Hotel Fenix
Great facilities! Review score, 8.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Private bathroom
  • Toilet
  • Shower

Outdoors

  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Themed dinners
    Additional charge

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • 24-hour security
    • Safe

    General

    • Pet basket
    • Grocery deliveries
      Additional charge
    • Convenience store on site
    • Shared lounge/TV area
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Soundproof
    • Packed lunches
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service

    Accessibility

    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome

    Spa

    • Kids' pool
    • Beach chairs/Loungers
    • Public Bath
    • Hot tub/Jacuzzi

    Languages Spoken

    • Spanish

    House rules
    Hotel Fenix takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 8:00 PM
    Check-out
    From 12:00 PM to 1:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 6 years
    Extra bed upon request
    Free
    7+ years
    Extra bed upon request
    COP 55,000 per person, per night

    Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed on request. Charges may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubMaestroCash

    The fine print
    Must-know information for guests at this property

    License number: 83435

    FAQs about Hotel Fenix