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About this property

Elegant Accommodation: Masaya Collection San Agustin in San Agustín offers a 4-star hotel experience with spa facilities, a sun terrace, and a lush garden. Guests enjoy free WiFi throughout the property, ensuring connectivity during their stay. Comfortable Amenities: The hotel features a restaurant, bar, and lounge, providing dining and relaxation options. Additional facilities include an outdoor fireplace, beauty services, wellness packages, and a 24-hour front desk. Free on-site parking and streaming services enhance the comfort. Dining Experience: The family-friendly restaurant serves international cuisine in a traditional and romantic ambience. Guests can enjoy breakfast with an à la carte menu and evening entertainment, including live music and cooking classes. Prime Location: Located 29 km from Pitalito Airport, the hotel offers scenic views of the surrounding area. Activities such as yoga, walking tours, hiking, and cycling are available, making it ideal for nature enthusiasts. Highly rated for its location and excellent service.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Masaya Hotels
Hotel chain/brand
Masaya Hotels

Property highlights

    • Top location: Highly rated by recent guests (9.6)

    • Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
2 bunk beds
and
1 sofa bed
and
1 large double bed
1 single bed
and
1 extra-large double bed
or
3 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Gerhild
    Germany Germany
    Had the bungalow nr. 7, best view!! Amazing! Rio Magdalena, Hummingbirds
  • Oliver
    Switzerland Switzerland
    Stunning location, well designed main building and rooms, friendly staff, tasty breakfast. Excellent choice for exploring the historic sites of San Agustin.
  • Geneviève
    Belgium Belgium
    Beautiful location, large room, bed and bathrooms Excellent bar and restautant
  • William
    Canada Canada
    WE had requested a particular room, because we had stayed ther 2 years previous, and were very satisfied with the room. THey accommodated our request, and we had another pleasant stay.
  • Maxime
    Colombia Colombia
    A Little paradise just out of the San Agustin village. Perfectly located among the tress and on the edge of the river. We had all our dinner there, and it was just delicious ! The breakfast was very good as well. Highly recommend. And all that...
  • Cástor
    Slovakia Slovakia
    The hotel is really nice and in a lovely location. The rooms are spacious and comfortable. Good breakfast and food for a fair price.
  • Anne
    United Kingdom United Kingdom
    I absolutely loved everything about this place. It’s nestled on top of a mountain with loads of huts for the accommodation. My room was overlooking the Magdalena river it was beautiful peaceful and relaxing. The main heart was where the bar and...
  • Stephaniapn14
    Colombia Colombia
    Amazing location, in the heart of the mountains, with a beautiful view of the Magdalena canyon! Perfect to connect with nature and very close to the town and to the Archaeological park. The service and staff were lovely. The breakfast was...
  • Stuart
    United Kingdom United Kingdom
    Everything. A perfect place to stay. The staff were excellent, extremely friendly. The property was very clean with amazing rooms. Best place I have ever stayed.
  • Li
    United States United States
    Gorgeous location in the hills looking over the valleys of the Rio Magdalena. Lovely thatched roofs that blended well into the landscape, and well laid out and spacious room for a family. Loved the common area with games, and reception staff were...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Romantic

Facilities of Masaya Collection San Agustin
Great facilities! Review score, 9.5

Most popular facilities

  • Free parking
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Shower

Bedroom

  • Linen

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Evening entertainment
  • Entertainment staff
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
  • Canoeing
    Additional chargeOff-site
  • Table tennis
  • Billiards
  • Games room

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security

General

  • Pet bowls
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Packed lunches
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Accessibility

  • Entire unit located on ground floor

Wellness

  • Yoga classes
  • Full body massage
  • Couples massage
  • Foot massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Open-air bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
Masaya Collection San Agustin takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Masaya Collection San Agustin in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: 58848

FAQs about Masaya Collection San Agustin