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Hotel Tonchala is situated in the commercial and financial area of Cucuta, just 7 km from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a minibar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Centre is just opposite the hotel and General Santander Stadium is within a 10-minute walk.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • American

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 double beds
1 double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Cesar
    Spain Spain
    La ubicación y las condiciones del hotel, el personal muy servicial. Buen desayuno.
  • Anny
    Colombia Colombia
    El señor del restaurante y el chico llamado Andrés que era multitasking. Muy educados y serviciales.
  • Tuteco
    Venezuela Venezuela
    Esta al frente del centro comercial ventura! Básicamente pasas la avenida y listo!
  • Luciano
    Venezuela Venezuela
    Poca variedad de alimentos, aunque los que había estaban muy bien.
  • Jorge
    Colombia Colombia
    Excelente ubicación, precio justo, muy buen hotel, recomendado. Centro comercial ventura a 3 mins caminando. Empleados amables.
  • Ovalles
    Venezuela Venezuela
    Muy muy cómodo en términos generales por el precio es la mejor opción de Cúcuta . Por ubicación,comodidad y servicios
  • Adriana
    Colombia Colombia
    El esfuerzo que hicieron por solucionar mi necesidad de una plancha. El tamaño de la habitación, el aseo, la vista, el desayuno.
  • Jessica
    Colombia Colombia
    Cleanliness and the rooms. The food at breakfast was nice.
  • Carlos
    Argentina Argentina
    Ubicación fantástica , instalaciónes , trato del personal excelente
  • Fabian
    Mexico Mexico
    La amabilidad del Personal y la atención y respuesta inmediata

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Latin American
    • Open for
      Breakfast • Lunch
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Hotel Tonchalá
Great facilities! Review score, 8.3

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Private bathroom
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • City view
  • Pool view
  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Private pool
  • Patio

Kitchen

  • Dining table
  • Cleaning products
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Nightclub/DJ
    Additional charge
  • Casino

Living Area

  • Sofa
  • Seating Area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Packed lunches
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Pool bar

Wellness

  • Kids' pool
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi

Languages spoken

  • English
  • Spanish

House rules
Hotel Tonchalá takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Tonchalá in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

License number: 15839

FAQs about Hotel Tonchalá