Hotel Tonchalá
Hotel Tonchalá
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Hotel Tonchala is situated in the commercial and financial area of Cucuta, just 7 km from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a minibar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Centre is just opposite the hotel and General Santander Stadium is within a 10-minute walk.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Free parking
- Family rooms
- 24-hour front desk
- Room service
- Restaurant
- Non-smoking rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Cesar
Spain
“La ubicación y las condiciones del hotel, el personal muy servicial. Buen desayuno.” - Anny
Colombia
“El señor del restaurante y el chico llamado Andrés que era multitasking. Muy educados y serviciales.” - Tuteco
Venezuela
“Esta al frente del centro comercial ventura! Básicamente pasas la avenida y listo!” - Luciano
Venezuela
“Poca variedad de alimentos, aunque los que había estaban muy bien.” - Jorge
Colombia
“Excelente ubicación, precio justo, muy buen hotel, recomendado. Centro comercial ventura a 3 mins caminando. Empleados amables.” - Ovalles
Venezuela
“Muy muy cómodo en términos generales por el precio es la mejor opción de Cúcuta . Por ubicación,comodidad y servicios” - Adriana
Colombia
“El esfuerzo que hicieron por solucionar mi necesidad de una plancha. El tamaño de la habitación, el aseo, la vista, el desayuno.” - Jessica
Colombia
“Cleanliness and the rooms. The food at breakfast was nice.” - Carlos
Argentina
“Ubicación fantástica , instalaciónes , trato del personal excelente” - Fabian
Mexico
“La amabilidad del Personal y la atención y respuesta inmediata”
Hotel surroundings
Restaurants1 restaurant on site
- Restaurante #1
- CuisineLatin American
- Open forBreakfast • Lunch
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian
Facilities of Hotel TonchaláGreat facilities! Review score, 8.3
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Free parking
- Family rooms
- 24-hour front desk
- Room service
- Restaurant
- Non-smoking rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Private bathroom
- Free toiletries
- Shower
Bedroom
- Linen
- Wardrobe or closet
View
- City view
- Pool view
- Garden view
- View
Outdoors
- Outdoor furniture
- Private pool
- Patio
Kitchen
- Dining table
- Cleaning products
- Refrigerator
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Nightclub/DJAdditional charge
- Casino
Living Area
- Sofa
- Seating Area
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- Kid mealsAdditional charge
- Special diet menus (on request)
- Bar
- Restaurant
InternetWiFi is available in all areas and is free of charge.
ParkingFree private parking is possible on site (reservation is not needed).
- Valet parking
- Electric vehicle charging station
- Accessible parking
Reception services
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Trouser press
- Ironing serviceAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Grocery deliveriesAdditional charge
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Tile/marble floor
- Packed lunches
- Lift
- Family rooms
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Accessibility
- Entire unit wheelchair accessible
- Upper floors accessible by stairs only
- Upper floors accessible by elevator
Outdoor swimming poolFree!
- Open all year
- All ages welcome
- Shallow end
- Swimming pool toys
- Pool/beach towels
- Pool bar
Wellness
- Kids' pool
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
Languages spoken
- English
- Spanish
House rulesHotel Tonchalá takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.




The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Tonchalá in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
License number: 15839