Hotel Tonchalá
Hotel Tonchalá
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Hotel Tonchala is located in the commercial and financial area of Cucuta, just 4.3 mi from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a mini-bar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Center is just opposite the hotel and General Santander Stadium is within a 10-minute walk.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Free parking
- Family rooms
- 24-hour front desk
- Non-smoking rooms
- Room service
- Restaurant
- Bar
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Guest reviews
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Guests who stayed here loved
- Jessica
Colombia
“Cleanliness and the rooms. The food at breakfast was nice.” - Ricardo
United States
“Not my first time so they know me by name. Just incredible staff!” - Garcia
Mexico
“I liked the location. It was very convenient and the facilities were on point.” - Yo
United States
“Pool was great. they have large pool and you could order food from pool, but they have limit drink option. they only have beer from the pool. you can not order frozen drink or cocktail from the pool. Hotel location is great. you could walk to most...” - Maria
Venezuela
“We liked the location. The room was clean and confortable.” - Hector
United States
“Attention to this matter and if there are correct answers to the above question 🙋” - Juan
United States
“The popular saying that it is not because of the devil but because of old is what applies to this hotel. Everything works perfectly, they are not the newest facilities or the most striking but without a doubt it has everything that no other...” - Yo
United States
“Check in and check out was quick. staff was friendly and helpful. Room was nice and big and bed was comfortable. They have many outlet for all the electric to be plug in. cleaning staff was great. they have very nice big pool. service around the...” - Cesar
Spain
“La ubicación y las condiciones del hotel, el personal muy servicial. Buen desayuno.” - Anny
Colombia
“El señor del restaurante y el chico llamado Andrés que era multitasking. Muy educados y serviciales.”
Hotel area info
Restaurants1 Restaurant On Site
- Restaurante #1
- CuisineLatin American
- Open forBreakfast • Lunch
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian
Amenities of Hotel TonchaláGreat facilities! Review score, 8.3
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Free parking
- Family rooms
- 24-hour front desk
- Non-smoking rooms
- Room service
- Restaurant
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Private bathroom
- Free toiletries
- Shower
Bedroom
- Linens
- Wardrobe or closet
View
- City view
- Pool view
- Garden view
- View
Outdoors
- Outdoor furniture
- Private pool
- Patio
Kitchen
- Dining table
- Cleaning products
- Refrigerator
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Nightclub/DJAdditional charge
- Casino
Living Area
- Sofa
- Sitting area
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Bar
- Restaurant
InternetWifi is available in all areas and is free of charge.
ParkingFree private parking is available on site (reservation is not needed).
- Valet parking
- Electric vehicle charging station
- Accessible parking
Front Desk Services
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit press
- Ironing serviceAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Grocery deliveriesAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Packed lunches
- Elevator
- Family rooms
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
Accessibility
- Entire unit wheelchair accessible
- Upper floors accessible by stairs only
- Upper floors accessible by elevator
Outdoor swimming poolFree!
- Open all year
- All ages welcome
- Shallow end
- Swimming pool toys
- Pool/Beach towels
- Pool bar
Spa
- Kids' pool
- Beach chairs/Loungers
- Hot tub/Jacuzzi
Languages Spoken
- English
- Spanish
House rulesHotel Tonchalá takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.




The fine printMust-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Tonchalá of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
License number: 15839