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Located in Boca Chica, 19 mi from Santo Domingo, this hotel is a 10-minute drive to Las Americas International Airport. It features an outdoor pool, basic rooms with a mini-bar. Hotel Neptuno’s Refugio is surrounded by lush tropical gardens and has a small sun deck with lounge chairs. Guests will appreciate on-site services including laundry facilities and a tour desk. Every room at Neptuno’s Refugio Hotel is equipped with a cable TV and free Wi-Fi. All brightly decorated rooms include air conditioning and a private bathroom. Some accommodations feature a kitchen and a living room. Boca Chica Beach is just steps away from the hotel. Baseball City, hosting games and training for international baseball teams, is 3.3 mi away.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 full bed
1 twin bed
and
1 full bed
Bedroom 1
1 queen bed
Bedroom 2
1 full bed
Living room
1 sofa bed
1 sofa bed
and
1 queen bed
1 full bed
and
1 king bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.3
Cleanliness
7.9
Comfort
7.8
Value for money
7.6
Location
8.3
Free Wifi
7.7

Select topics to read reviews:

Guests who stayed here loved

  • Wi
    Turks & Caicos Islands Turks & Caicos Islands
    Everyone on the property was so nice, especially the young man that checked us in.
  • Naely
    Dominican Republic Dominican Republic
    The facility is located in a great spot and the customer service is really good.
  • Leidy
    Dominican Republic Dominican Republic
    They are pet friendly. Was amazing to stay with our dog.
  • Dupont
    United States United States
    Good sized room. Nice property, quiet and a nice pool
  • Francisca
    United States United States
    Clean, staff helpful and friendly, love the greenery
  • Clarissa
    United States United States
    Great location and staff staff was very responsive
  • L
    Lurde
    United States United States
    Excellent very clean comfortable and quiet close to the beach close to the city
  • Janice
    United States United States
    I enjoyed my stay as always. The front desk staff made my stay amazing and did everything to accommodate me
  • Karen
    United States United States
    Quiet, nice pool, clean, comfortable beds, close walk to beach, and nice breakfast inc.
  • Darlie
    United States United States
    Clean Property Helpful Staff and very attentive Quiet and security Breakfast All inclusive

Hotel area info

Amenities of Hotel Neptuno Refugio

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Room service

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Patio
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Refrigerator

Room Amenities

  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Breakfast in the room
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • 24-hour front desk

    Entertainment & Family Services

    • Baby safety gates
    • Books, DVDs or music for children
    • Board games/puzzles

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Key access
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Tile/Marble floor
    • Fan
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Room service

    Accessibility

    • Upper floors accessible by stairs only

    Outdoor swimming pool
    Free!

    • Open all year
    • Shallow end
    • Beach chairs/Loungers

    Spa

    • Beach chairs/Loungers
    • Public Bath

    Languages Spoken

    • English
    • Spanish

    House rules
    Hotel Neptuno Refugio takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 9:30 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 7:00 AM to 1:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed. Charges may apply.
    Accepted payment methods
    VisaMastercardCash

    The fine print
    Must-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Neptuno Refugio of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    FAQs about Hotel Neptuno Refugio