Four Points by Sheraton Cuenca
Four Points by Sheraton Cuenca
- City view
- Pets allowed
- Swimming Pool
- Free WiFi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
Get the celebrity treatment with world-class service at Four Points by Sheraton Cuenca
Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 7.3km away from Mariscal La Mar airport. All rooms include a private bathroom with shower, hairdryer and free amenities. Also air conditioning, 40 ”LCD TV with cable, coffee maker, safety box, ironing board and iron. The reception and Room service is 24 hours. Access available for people with disabilities. It offers a Bussiness Center, gym on the terrace of the Hotel, swimming pool with a nice view of the city, sauna, Turkish, whirlpool. The Hotel is 2.2 km from the Tomebamba River. 2.5 km from the Pumapungo Museum, 10 minutes from the Historic Center, 5 minutes from the Mirador de Turi, 15 minutes from the Thermal Baths.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Free parking
- Free WiFi
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Restaurant
- Tea/coffee maker in all rooms
- Bar

Guest reviews
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Guests who stayed here loved
- Denis
Slovenia
“A great hotel, but a bit outside the city. For business, it is great as it is easy to get to along as it sits along the Panamericana. But it is off the touristy track. There is a nice observation point very close with a spectacular view of Cuenca.” - Humberto
United States
“I have stayed twice at this location while in Cuenca. Not disappointed, food was excellent !!” - Maria
Spain
“I like the gym, the pool, the sauna Food was Ok, but they should take improve in backery(kind of breads and handmade cakes?” - Rodica
Ecuador
“Estuvimos muy bien, cómodos y bien atendidos. Recomendado 💯” - Marjorie
Ecuador
“El trato de la gente, sus habitaciones y ubicación” - Alvaro
Ecuador
“En general todo estuvo muy acogedor, limpio, muy buena variedad de alimentos para el desayuno, spa de lujo.” - Eric
Chile
“Excelente servicio, muy buenas instalaciones y con una gastronomía de lujo” - Cadavid
Ecuador
“Los servicios de alimentación fueron muy buenos, así como el personal del restaurante, muy atentos. Debemos revisar la actitud de las personas de recepción, poco amables y atentas al servicio que se requiere.” - Williams
New Zealand
“Everything was perfect, from the professionalism and friendliness of the staff, to the breakfasts and the hotel and its location the views from the room was all perfect. The airport shuttle service was a nice included bonus. I would definitely...” - Carolina
Ecuador
“El desayuno 10/10 todo muy rico y variado, las habitaciones muy limpias y cómodas.”
Hotel surroundings
Restaurants1 restaurant on site
- Cook's
- CuisineLocal • International • Latin American
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
- Dietary optionsVegetarian • Dairy-free
Facilities of Four Points by Sheraton CuencaGreat facilities! Review score, 9.1
Most popular facilities
- Indoor swimming pool
- Free parking
- Free WiFi
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Restaurant
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Hairdryer
View
- City view
- Mountain view
Outdoors
- Terrace
PetsPets are allowed. Charges may be applicable.
Activities
- Bicycle rental
Living Area
- Desk
Media & Technology
- Telephone
- TV
Food & Drink
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Bar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingFree private parking is possible on site (reservation is not needed).
- Parking garage
- Accessible parking
Reception services
- Concierge service
- Luggage storage
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centre
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
General
- Shuttle service
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Heating
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Accessibility
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Indoor swimming poolFree!
- Open all year
- All ages welcome
Wellness
- Fitness
- Steam room
- Fitness centre
- Sauna
Languages spoken
- English
- Spanish
House rulesFour Points by Sheraton Cuenca takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.





The fine printNeed-to-know information for guests at this property
Please note there is a service surcharge of USD $1.68 per night per room (includes taxes).
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.