Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 4.5 mi away from Mariscal La Mar airport. All rooms include a private bathroom with shower, hairdryer and free amenities. Also air conditioning, 40 ”LCD TV with cable, coffee maker, safety box, ironing board and iron. The reception and Room service is 24 hours. Access available for people with disabilities. It offers a Bussiness Center, gym on the terrace of the Hotel, swimming pool with a nice view of the city, sauna, Turkish, whirlpool. The Hotel is 1.4 mi from the Tomebamba River. 1.6 mi from the Pumapungo Museum, 10 minutes from the Historic Center, 5 minutes from the Mirador de Turi, 15 minutes from the Thermal Baths.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton, GHL Hoteles
Hotel chain/brand
Four Points by Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Breakfast Info

    • Continental, American, Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
and
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.4
Comfort
9.2
Value for money
8.7
Location
9.0
Free Wifi
8.7

Select topics to read reviews:

Guests who stayed here loved

  • Williams
    New Zealand New Zealand
    Everything was perfect, from the professionalism and friendliness of the staff, to the breakfasts and the hotel and its location the views from the room was all perfect. The airport shuttle service was a nice included bonus. I would definitely...
  • Dylan
    United States United States
    Breakfast included, good food at lobby restaurant, large room, clean, well maintained, convenient airport shuttle, close proximity to mall
  • Roberta
    Ecuador Ecuador
    Everything and especially the people. Everyone was so kind and helpful.
  • Cristina
    Ecuador Ecuador
    the room was nice and comfortable, had a nice view of the city.
  • Ricardo
    United States United States
    Breakfast was excellent. View was outstanding. Service by all the staff was very helpful.
  • Juan
    Ecuador Ecuador
    Facilities seem well maintained yet, and then location is very convenient
  • Gale
    United States United States
    Great breakfast, good service. Great view of the city, mountains.
  • Paola
    Ecuador Ecuador
    Comfortable, Cleanness, CustomerService front desk,
  • Marina
    United States United States
    The room was clean, and the breakfast was very good 👍
  • Denis
    Slovenia Slovenia
    A great hotel, but a bit outside the city. For business, it is great as it is easy to get to along as it sits along the Panamericana. But it is off the touristy track. There is a nice observation point very close with a spectacular view of Cuenca.

Hotel area info

Restaurants
1 Restaurant On Site

  • Cook's
    • Cuisine
      Local • International • Latin American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Dairy-free

Amenities of Four Points by Sheraton Cuenca
Great facilities! Review score, 9.1

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Hairdryer

View

  • City view
  • Mountain view

Outdoors

  • Terrace

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental

Living Area

  • Desk

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Concierge
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

General

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome

Spa

  • Fitness
  • Steam room
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish

House rules
Four Points by Sheraton Cuenca takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$20 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubDiscoverCash

The fine print
Must-know information for guests at this property

Please note there is a service surcharge of USD $1.68 per night per room (includes taxes).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Four Points by Sheraton Cuenca