You might be eligible for a Genius discount at Hotel Reina Isabel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

This chic hotel with spa and brand new gym facilities is situated in the heart of the lively Mariscal district. All rooms offer city views and free WiFi. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. At Hotel Reina Isabel guests workout in the fully-equipped fitness facilities without charge.Shuttles to the airport can be arranged. Car rental is also available. . Lumo Restaurant offers international cuisine and room service. Hotel Reina Isabel features a wide variety of the best labels of wines and liquors specially selected and conserved at controlled temperature in our cellar. El Ejido Park is 6 blocks away. Quito’s historical centre is 5 km away. Hotel Reina Isabel is 41 km from Mariscal Sucre Airport.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.5)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • American

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 double beds
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
9.0
Location
8.5
Free WiFi
8.2

Select topics to read reviews:

Guests who stayed here loved

  • Victor
    Portugal Portugal
    Excellent hotel, huge rooms, high quality furnishings, very comfortable king size beds, friendly staff, best breakfast I had in my travels through South America.
  • Alex
    United Kingdom United Kingdom
    Friendly staff, good size room, really good shower, breakfast was nice.
  • Bozidar
    Serbia Serbia
    Location was good, well connected with public transportation facilities. The staff in the hotel was extraordinary nice, polite and helpful. The hotel is spacious and offers plenty of additional space like lobbies, restaurants, conference...
  • Cheryl
    Ecuador Ecuador
    Large rooms with comfortable beds and baths. Great breakfast. Good attention to needs.
  • Richard
    Venezuela Venezuela
    The staff was amazing, the best part was our room, like a dream, the breakfast was ridiculously tasty and delicious. What a nice Hotel...
  • Dianne
    United States United States
    I only stayed for one night and wished I had stayed longer. The hotel is HUGE, beautiful and modern. The staff was great. We had an early flight and they prepared breakfast to go, which was very helpful. The hotel is about 45 mins to 1 hour away...
  • Ingrid
    Norway Norway
    Good breakfast, central location and nice room for a good price
  • Andreja
    Slovenia Slovenia
    The suite is very spacious & beds are comfortable. Jacuzzi in the bathroom is a lovely addition.
  • Ayman
    Canada Canada
    Perfect hotel stay in Quito. Fantastic room and staff of the highest caliber.
  • Fernanda
    Brazil Brazil
    Very large room and bathroom, complete, very clear and confortable good breakfast

Hotel surroundings

Restaurants
1 restaurant on site

  • Lumo Restaurante
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegan • Gluten-free

Facilities of Hotel Reina Isabel
Great facilities! Review score, 9.1

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • Landmark view
  • Mountain view
  • View

Outdoors

  • Sun terrace
  • Terrace

Kitchen

  • Dining table
  • Cleaning products

Room Amenities

  • Clothes rack

Activities

  • Bicycle rental

Living Area

  • Dining area
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Fitness centre

Languages spoken

  • German
  • English
  • Spanish
  • French

House rules
Hotel Reina Isabel takes special requests - add in the next step!

Check-in
From 13:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. That's about £75. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$12.20 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
US$12.20 per child, per night
12+ years
Extra bed upon request
US$36.60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroDiscoverCash

The fine print
Need-to-know information for guests at this property

The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Reina Isabel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of US$100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Reina Isabel