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This chic hotel with spa and brand new gym facilities is located in the heart of the lively Mariscal district. All rooms offer city views and free WiFi. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. At Hotel Reina Isabel guests workout in the fully-equipped fitness facilities without charge.Shuttles to the airport can be arranged. Car rental is also available. . Lumo Restaurant offers international cuisine and room service. Hotel Reina Isabel features a wide variety of the best labels of wines and liquors specially selected and conserved at controlled temperature in our cellar. El Ejido Park is 6 blocks away. Quito’s historical center is 3.1 mi away. Hotel Reina Isabel is 25 mi from Mariscal Sucre Airport.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • American

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 king bed
2 twin beds
1 king bed
2 full beds
2 twin beds
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
9.0
Location
8.5
Free Wifi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Myra
    Canada Canada
    Beautiful well kept hotel. Close to everything. No night life nearby- need a taxi to get to the many wonderful restaurants in Quito. Very good breakfast, safe comfortable and secure hotel. Excellent staff- always helpful for every need.
  • Anne
    Australia Australia
    The room size was amazing including the bathroom. The room was clean and the cleaners were very nice. The food at the restaurant was good. We tried on separate occasions to book a massage though and the reception never got back to us so if you...
  • Chris
    United States United States
    Excellent hotel from start to finish. Staff, cleanliness, breakfast, location were all excellent.
  • Kristin
    United States United States
    Beautiful hotel ! Exceptional staff . Facilities and room were very nice Great breakfast
  • Julio
    United States United States
    The room has a ton of space, the bed was comfortable, the bathroom was great, the service of the staff really good.
  • Jorge
    Guatemala Guatemala
    The hotel facilities are great, and the price/quality relation is pretty good. Breakfast was nice. I wouldn't say the neighborhood is the best around Quito, but it's close to better areas.
  • Al2014
    United States United States
    Very impressed with the hotel, well-appointed and great staff and customer service
  • Roxanne
    United States United States
    The twin suite was very large. The shower was great. Had to use the key to get up the elevator which felt secure. Quiet rooms. Our view on the 3rd floor was great. Security 24hrs at the front entrance too. Breakfast was plentiful and good. Outdoor...
  • Diana
    United States United States
    The staff was incredible! All staff was kind and helpful at all times!
  • Anditer
    United States United States
    Truly wonderful hotel in every way. Very solid construction and luxurious throughout. Near lots of nightlife but just far enough away that it won't bother you if you are not wanting to partake. Not far from Old Town and also close to amazing...

Hotel area info

Restaurants
1 Restaurant On Site

  • Lumo Restaurante
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegan • Gluten-free

Amenities of Hotel Reina Isabel
Great facilities! Review score, 9.1

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • Landmark view
  • Mountain view
  • View

Outdoors

  • Sun deck
  • Terrace

Kitchen

  • Dining table
  • Cleaning products

Room Amenities

  • Clothes rack

Activities

  • Bicycle rental

Living Area

  • Dining area
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • German
  • English
  • Spanish
  • French

House rules
Hotel Reina Isabel takes special requests – add in the next step!

Check-in
From 1:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$12.20 per child, per night
Crib upon request
Free
3 - 11 years
Extra bed upon request
$12.20 per child, per night
12+ years
Extra bed upon request
$36.60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroDiscoverCash

The fine print
Must-know information for guests at this property

The card provided will be pre-authorized after the reservation is made with a charge of 100 USD for the first night and 50 USD for each additional night, with a maximum of 300 USD per stay, to cover unforeseen expenses. This authorization will be released at the time of departure if no additional cost applies. Guests using a debit card should keep in mind that the release of the funds may take more time according to the procedures of the bank.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Reina Isabel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of $100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Reina Isabel