Get the celebrity treatment with world-class service at Sheraton Quito

Strategically located in front of Quicentro, Quito’s main shopping mall, Sheraton Quito Hotel offers a spa with panoramic city views and a restaurant. Free WiFi and parking are provided. The historical centre is 6.8 km away. Rooms at Sheraton Quito are spacious and luxuriously designed. They feature air conditioning, minibars, plasma TVs and seating areas with sofa beds. All of them have private bathrooms with toiletries. Guests can listen to live piano music in the Lobby bar and enjoy local and international food in the Cooks Restaurant. A complete buffet breakfast with variety of food and lunch are served at Fragatas restaurant. Complimentary welcome drinks are offered. Sheraton Fitness, located on the 11th floor, features a hot tub and a fitness centre. Sheraton Quito is situated 5 km from the Colonial Old Town and Free parking is available.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton, GHL Hoteles
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.6)

    • Breakfast info

    • Continental, American, Buffet

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.1
Facilities
9.2
Cleanliness
9.3
Comfort
9.5
Value for money
8.2
Location
9.6
Free WiFi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Damien
    France France
    Great location Bed is very confortable Very good breakfast
  • Ian
    United Kingdom United Kingdom
    The location was perfect for us to visit our family. It had good facililities and an exceptional breakfast buffet. The staff were cheerful and helpful. The hotel has all the facilities of a corporate hotel but with a friendly feel.
  • Daniel
    Brazil Brazil
    Nice location, comfortable rooms, delicious breakfast.
  • Silvia
    United Kingdom United Kingdom
    Hotel is very attentive to your security given recent events in Quito. I also went on a 4 hours tour with english-speaking driver from hotel[ Gonzalo], very good and safe.
  • Chingrish
    Australia Australia
    Very comfortable room and great staff. Excellent location.
  • Manoshayini
    Australia Australia
    Beautiful hotel, perfectly situated near lots of great restaurants and shops. Excellent buffet breakfast. Friendly and very helpful staff, particularly as we were non-Spanish speakers.
  • Janina
    Ecuador Ecuador
    Everything was perfect 👌 I love all details and all the staff!
  • Lina
    Colombia Colombia
    Esta muy bien ubicado y las habitaciones son amplias.
  • Michel
    Ecuador Ecuador
    Excelente trato del personal. Excelente ubicación. Habitaciónes cómodas. Excelente servicio de habitación.
  • Michel
    Ecuador Ecuador
    La amabilidad y el compromiso del personal para una excelente estancia. No es mi primera estancia en el hotel ya estuve una primera ocasión y volví por la comodidad. Ubicación. Limpieza y trato del personal

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Local • International • Latin American

Facilities of Sheraton Quito
Great facilities! Review score, 9.2

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Family rooms
  • 24-hour front desk
  • Spa and wellness centre
  • Bar

Bathroom

  • Additional toilet
  • Toilet
  • Shower

Outdoors

  • Sun terrace

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Bicycle rental
  • Happy hour
    Additional charge

Food & Drink

  • Coffee house on site
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Wellness

  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish

House rules
Sheraton Quito takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note there is a service surcharge of USD $1.50 per night per room (includes taxes).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Quito in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Quito