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Reliable info:
Guests say the description and photos for this property are very accurate.

Set in Los Cristianos, Hollywood Mirage - Excel Hotels & Resorts provides a terrace, bar and an all year round outdoor swimming pool. This hotel offers free shuttle service to the city centre and a 24-hour front desk. International cuisine is served at the restaurant. All units are fitted with a flat-screen TV with satellite channels, oven, a coffee machine, a bath and a wardrobe. Each room is equipped with a kettle, while all rooms are equipped with a kitchen with a microwave and a toaster. The rooms at the hotel come with a seating area. A buffet breakfast is available each morning at the property. Cycling is among the activities that guests can enjoy near Hollywood Mirage - Excel Hotels & Resorts. Playa de las Americas is 2.5 km from the accommodation, while Puerto de la Cruz is 80 km from the property. The nearest airport is Tenerife Sur Airport, 12 km from Hollywood Mirage - Excel Hotels & Resorts.

Distance in property description is calculated using © OpenStreetMap

Onahotels
Hotel chain/brand

Property highlights

    • Breakfast info

    • Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Orla
    Ireland Ireland
    Location was good room was spacious clean and comfortable staff were friendly and helpful
  • Toni
    United Kingdom United Kingdom
    Fabulous holiday, large spacious well equipped apartment with a huge balcony and an amazing view. Hotel has a spa, excellent gym, arcade and good pool tables. Beach towels can be hired for €5 each. Free shuttle to Beach and back until 6pm. Love...
  • Sophie
    United Kingdom United Kingdom
    The apartment was absolutely amazing. The views were breathtaking. The apartment was very spacious and comfortable. Buffet breakfast had lots of variety, plenty to choose from, and was delicious and filling. Added bonus of free bus to and from...
  • John
    United Kingdom United Kingdom
    The reception staff could not have been more helpful and friendly. The children very much enjoyed the foam party. The pool and pool area was always perfectly clean.
  • Juhász
    United Kingdom United Kingdom
    It was amazing location. The shops so close. The breakfast and dinner it was perfect. Thank you.
  • Eamonn
    Ireland Ireland
    Lovely stay, beautiful food, staff excellent and accomodation was fantastic, spacious one bedroom apartment, would definitely recomend and return to this hotel, the shuttle bus into town was brilliant but would have been great if it stayed...
  • Ruth
    United Kingdom United Kingdom
    Staff were very helpful when my grandaughter was ill from eating some food (not in the hotel)
  • Frances
    Ireland Ireland
    It was beautiful there and the breakfast was fabulous
  • Aurélie
    Ireland Ireland
    Good location and good amenities within the hotel. Fast pick up the key. Close the beach and the city, walking distance in case you don't have a car. There is also a free shuttle that comes and goes to the closest beach. The apartment is bigger...
  • Rabina
    United Kingdom United Kingdom
    Great central location, close to lovely beach and restaurant, nice in-house restaurant with good food The view was stunning from our balcony with all the essentials required for our stay with children Clean and safe place to stay with lots of...

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Restaurants
1 restaurant on site

  • El Bistro
    • Cuisine
      International
    • Ambiance
      Family friendly

Facilities of Hollywood Mirage - Excel Hotels & Resorts
Great facilities! Review score, 8.3

Most popular facilities

  • 3 swimming pools
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Terrace
  • 24-hour front desk
  • Bar

Parking
No parking available.

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Coffee machine
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath

Living Area

  • Dining area
  • Sofa

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Room Amenities

  • Sofa bed

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Common areas

  • Games room

3 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome
  • Sun loungers or beach chairs

Pool 3 - outdoor (kids)Free!

  • Open all year
  • Suitable for kids
  • Shallow end

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker

Activities

  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Squash
    Additional charge
  • Cycling
    Off-site
  • Billiards
    Additional charge
  • Golf course (within 3 km)
    Additional charge

Transport

  • Car hire

Reception services

  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Baby safety gates
  • Indoor play area
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Babysitting/child services
    Additional charge

Cleaning services

  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Meeting/banquet facilities
    Additional charge

Shops

  • Minimarket on site
  • Barber/beauty shop

Miscellaneous

  • Air conditioning
  • Lift
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box
    Additional charge

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Hollywood Mirage - Excel Hotels & Resorts takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about £85. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Pool towels have an additional cost.

Please note when booking 6 rooms or more, different policies and additional supplements may apply.

When booking half board or full board, please note that drinks are not included.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of € 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hollywood Mirage - Excel Hotels & Resorts