With views over Royal Victoria Dock, ibis London Excel-Docklands is less than a minute walk from the ExCeL exhibition centre and the Emirates Air Line cable car system that leads to the O2 Arena. It features a bar, a restaurant, a 24-hour front desk and free Wi-Fi access. Each of the bright and modern rooms at ibis Docklands offers both a flat-screen TV and a private bathroom. Guests can make use of tea/coffee facilities. Guests can dine at the restaurant which serves a variety of dishes, or relax in the bar. There is also a snack service. The hotel is less than 500 metres from both the Royal Victoria and the Custom House Docklands Light Railway (DLR) stations offering routes into central London with a 30-minute tube journey. The ibis London Excel-Docklands is just 10 minutes’ drive from London City Airport, Canary Wharf and historic Greenwich. Westfield Stratford shopping centre and the Olympic Park are also a short 25-minute tube journey away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

ibis
Hotel chain/brand
ibis

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • Breakfast info

    • Continental, Full English/Irish, Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 double bed
2 single beds
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)

Guest reviews

Categories:

Staff
8.8
Facilities
8.0
Cleanliness
8.3
Comfort
8.4
Value for money
7.9
Location
9.0
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Claire
    United Kingdom United Kingdom
    We got a free drink as were 'Guest of the Day'!
  • Bart_w
    Poland Poland
    Great location if you are attending event in London ExCel, typical Ibis rooms
  • Carl
    United Kingdom United Kingdom
    Friendly staff at check in and breakfast. Great location. Easy to.get to.the o2 arena. Good breakfast.
  • Victorua
    United Kingdom United Kingdom
    Our room was clean and had a great view of the river
  • Amanda
    United Kingdom United Kingdom
    Always love staying here, really welcoming and friendly staff. Great location for the o2 and central London.
  • John
    United Kingdom United Kingdom
    Good price & convenience for public transport.
  • Joanna
    United Kingdom United Kingdom
    Good, but TV was a bit temperamental. Also drain smell in bathroom.
  • James
    United Kingdom United Kingdom
    On arrival which was not easy as the dlr was not running. Theo at reception was so welcoming, helpful and funny. Definitely cheered us up. hotel was lovely and we had a great sleep. Breakfast was nice all you can eat didn't manage to finish it...
  • Yvonne
    Ireland Ireland
    Fantastic location ,staff were very friendly and courteous,the room was spotless and very comfortable and while leaving to travel home a very nice gentleman was there to bid us farewell and wished us a safe journey home I found that to been very...
  • Karen
    United Kingdom United Kingdom
    Good location to the 02. Nice view out the window.

Hotel surroundings

Restaurants
1 restaurant on site

  • Ibis London ExCeL Restaurant
    • Cuisine
      International • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of ibis London Excel-Docklands
Great facilities! Review score, 8

Most popular facilities

  • Free WiFi
  • Private parking
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Bar
  • Laundry

Bedroom

  • Wardrobe or closet

Kitchen

  • Tumble dryer

Room Amenities

  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs £25 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken

  • Greek
  • English
  • Hindi
  • Italian
  • Romanian

House rules
ibis London Excel-Docklands takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners Club Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that this hotel does not accept bookings made using Maestro cards.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform ibis London Excel-Docklands in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about ibis London Excel-Docklands