With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure centre with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf. The luxury bedrooms have Wi-Fi access and a large work desk. All rooms feature quality linens, air conditioning and a flat-screen TV with on-demand movies. Guests can enjoy Australasian inspired cuisine in the Fremantle Bar & Kitchen. The contemporary bar features chandeliers and lounge chairs, and offers a range of fine wines and imaginative cocktails. The Quad Club and Spa has a fully equipped fitness centre and a modern fitness studios, along with an indoor swimming pool. Along with a hot tub, sauna, and a steam room, guests can relax with luxury spa treatments in one of the 3 modern treatment rooms. Crowne Plaza London Docklands Hotel is just a 5-minute walk from the ExCel Exhibition Centre. Private parking is available on site, and London City Airport is just a 10-minute drive away. Breakfast inclusive rates are for up to 2 adults sharing a room. Additional guests can purchase breakfast vouchers or pay at the restaurant. Vouchers are £14.99 on arrival or £19.99 on the day. Breakfast prices for Children: Under 5 years old are free of charge. Children between 5 - 11 can purchase vouchers on arrival at the cost of £5.99 or on the day the cost will be £9.99.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 large double beds
1 double bed
and
1 sofa bed
1 extra-large double bed
1 double bed
2 double beds
1 double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
8.2
Location
8.8
Free WiFi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Ellie
    United Kingdom United Kingdom
    Great stay, friendly staff, delicious breakfast, highly recommend!!!
  • Katy
    United Kingdom United Kingdom
    Lovely and clean. Good location. Staff really friendly and helpful. Swimming pool and spa. Breakfast was really good with lots of choice.
  • Roisin
    United Kingdom United Kingdom
    Comfortable bed, quiet area at night which was beneficial for a peaceful nights sleep after a busy day in London sightseeing. Very accessible for DLR and Elizabeth Line underground for accessing central London. Hotel bar area was modern and...
  • Kyung
    United Kingdom United Kingdom
    Room size Comfortable bed Kind staff at the reception
  • Fiona
    United Kingdom United Kingdom
    We had a standard room which was spacious, with a great view towards the cable car. Bed was really comfortable, bathroom spacious and clean. The family enjoyed a hot breakfast and a friendly staff member would arrange a bowl of porridge for me....
  • Ana
    Portugal Portugal
    Good breakfast, confortable family room with good amenities. The location is close to a DLR station Very helpful staff.
  • Natasha
    United Kingdom United Kingdom
    Been here before and always love staying here. Great location. Swimming pool is good. Staff lovely and breakfast very tasty! My 9yr old daughter loves it here
  • Emily
    United Kingdom United Kingdom
    The location was very good next to the train line and underground. Staff on the reception were always welcoming and smiley. Vivien checked us in and out and was a pleasure to speak too. Vivien upgraded our room for no reason which was very much...
  • Kathryn
    United Kingdom United Kingdom
    Staff were very pleasant and helpful, great breakfast and good location for the O2.
  • Rebecca
    United Kingdom United Kingdom
    On arrival, check in was quick and efficient, I was given information about the spa/pool facilities and times etc also about breakfast and WiFi (the WiFi actually worked well too) The room was clean and very comfortable and also quiet which was...

Hotel surroundings

Restaurants
1 restaurant on site

  • Fremantle Bar & Kitchen
    • Cuisine
      Australian • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Crowne Plaza London - Docklands by IHG
Great facilities! Review score, 8.6

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Parking on site
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs £25 per day.

  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish
  • Hindi
  • Italian
  • Polish
  • Romanian

House rules
Crowne Plaza London - Docklands by IHG takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for non-refundable bookings, the same card that is used for payment must be present upon arrival.

Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Crowne Plaza London - Docklands by IHG