Get the celebrity treatment with world-class service at Sofitel London Heathrow

The Sofitel Heathrow has direct access to Terminal 5 via a covered walkway. It has a modern health spa, a 24-hour gym, 2 bars and 2 restaurants. Central London can be reached with direct train services from Heathrow Airport. The hotel boasts panoramic views of the airport thanks to its location. All of the spacious air-conditioned bedrooms have free Wi-Fi, satellite TV, a bathroom with separate bath and shower, and 24-hour room service. Guests can unwind and watch Sky Sports on a large TV screen in the Sphere Bar, or have tea and cakes in the Tea Salon. La Belle Époque restaurant serves fusion French cuisine in stylish surroundings and the Vivre Restaurant offers a menu of international cuisine. The 5-star Sofitel London Heathrow is 21 minutes from Central London by train from Terminal 5 Rail Station, which is a 5-minute walk away. La Belle Époque, our 2 AA rosette awarded restaurant, serves fusion French cuisine in stylish surroundings and the Vivre Restaurant offers a menu of international cuisine.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 extra-large double bed
1 single bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)
Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
9.0
Comfort
9.1
Value for money
7.5
Location
9.5
Free WiFi
8.8
High score for Hillingdon

Select topics to read reviews:

Guests who stayed here loved

  • Kelly-elise
    United Kingdom United Kingdom
    The ladies at the Tea station were amazing, as well as the restaurant staff.
  • Alison
    United Kingdom United Kingdom
    Staff greeting on arrival was excellent. Unfortunately I didn’t get the gentleman’s name when I checked in but he was very friendly & welcoming. Our interconnecting were excellent & very spacious. Great showers
  • Joanne
    United Kingdom United Kingdom
    Location is fantastic if arriving or departing from LHR. You don’t really need to leave the terminal.
  • Karen
    United Kingdom United Kingdom
    We booked the Sofitel for the night before we flew out of Heathrow Terminal 5. I love this hotel and always use it before a morning flight as it's connected to the Terminal building which is just so convenient. It's a great hotel with a nice...
  • Chris
    United Kingdom United Kingdom
    Convenience to airport Staff very helpful Bed comfortable
  • Adrian
    United Kingdom United Kingdom
    Excellent receptionist. A young trainee gentleman who was polite and extremely helpful. A great way to treat clients. A fab room and an all round fab stay
  • Joe
    Barbados Barbados
    Very comfortable room and in such a good location. The location was the main reason we booked this hotel as we could just walk to it after landing and we could also pick up our car hire from sixt.
  • Rehmani
    United Kingdom United Kingdom
    Location near terminal 5, always clean spacious rooms Great staff
  • James
    Greece Greece
    The room was outstanding and the location perfect for our needs. Excellent shower too!.
  • Liam
    United Kingdom United Kingdom
    Breakfast was amazing, staff were super friendly and accommodating. Only reason it isn't a 10 is because the room needed some updating / maintenence.

Hotel surroundings

Restaurants
2 restaurants on site

  • Vivre Restaurant
    • Cuisine
      Asian • European
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • La Belle Epoque
    • Cuisine
      British • French
    • Open for
      Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Sofitel London Heathrow
Great facilities! Review score, 8.6

Most popular facilities

  • Private parking
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs £40 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian

House rules
Sofitel London Heathrow takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
£35 per child, per night
4 - 12 years
Extra bed upon request
£35 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Gym is open 24 hours and Sofitel Spa opens daily from 09:00 -21:00. It combines luxury French skincare by Sothy & the latest derma-science from TEMPLESPA.

Access to the Steam, Sauna & Hydro bath are chargeable at £30 per person for 60 minutes. To make a reservation in this regard, please email Sofitel.LondonHeathrow.WELLNESS@sofitel.com

Sofitel London Heathrow is directly connected to Heathrow T5, only 4 minutes' walk via a covered walkway. BY ROAD - from the North, South or West: exit at Junction 14 on the M25. From the East, exit at Junction 4 on the M4, then follow signs to Heathrow Terminal 5. BY TRAIN take the Heathrow Express Rail to T5 and by UNDERGROUND take the Piccadilly Line to T5, then follow signs on the Arrivals level for Sofitel, directing you to the lifts and footbridge which take you directly to the hotel.

There is a Hoppa bus shuttle service available to and from Terminal 4; this service is chargeable and runs every 19 and 49 mins past the hour - take the H53 or H56 bus, Hoppa bus shuttle is an independent service not related to the hotel.

Please note parking is only for the duration of your stay. However, parking packages can be arranged with the property after booking (parking packages are subject to availability).

Please note that the credit card used to book must be presented on arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Sofitel London Heathrow