Get the celebrity treatment with world-class service at Grand Hyatt Hong Kong

Directly connected to the Hong Kong Convention and Exhibition Centre (HKCEC) and a 5-8 minute walk from Exhibition Centre MTR Station and Star Ferry Pier, the luxurious Grand Hyatt Hong Kong offers a 50-metre heated outdoor pool and a spa. Its elegant rooms overlook Victoria Harbour from floor-to-ceiling windows. Free WiFi is provided throughout the entire property. Grand Hyatt Hong Kong is less than 1 km from Pacific Place Shopping Mall, Times Square, Lan Kwai Fong and SoHo. It is a 40-minute drive from Hong Kong International Airport. Modern rooms are equipped with a 42-inch flat-screen cable/satellite TV, a minibar and tea/coffee making facilities. Marble bathrooms offer a separate bathtub for a relaxing soak. The well-equipped health club includes tennis and racquetball courts and a 24-hour fitness studio. The tour desk provides sightseeing arrangements and car rentals. One Harbour Road features Cantonese cuisine while Grissini serves Italian dishes. International and Japanese dishes are served at the hotel’s other restaurants. Drinks and nightly live entertainment are available at Tiffin and Champagne Bar.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Hyatt
Hotel chain/brand
Grand Hyatt

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    EarthCheck Certified
Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.2
Location
9.1
Free WiFi
8.9
High score for Hong Kong

Select topics to read reviews:

Guests who stayed here loved

  • Valerie
    Singapore Singapore
    The staff were efficient and very responsive to all requests including booking of airport transfers, room service and storage of items etc. Despite being a peak period with ARTBASEL activities and the hotel was almost at full capacity - the hotel...
  • Tudor
    Romania Romania
    You get what you pay for. Staff is prompt in helping you with whatever you need, location is excellent, room was always clean and comfortable. Exactly what you would expect from a 5 star hotel at this price.
  • Jeffrey
    Philippines Philippines
    Everything ! Room; F&B choices an especially executive lounge.
  • Sabeen
    United Arab Emirates United Arab Emirates
    Excellent hotel but far from main shopping area. Well trained staff. They have halal options for breakfast and a very friendly chef, who went out of his way to make sure the food met our dietary requirements. They have rooms on some top floors...
  • Valerie
    Malaysia Malaysia
    I had a wonderful stay. The room was clean, spacious & well maintained, providing a comfortable and relaxing atmosphere. The location was also excellent, conveniently situated near to MRT. What truly stood out was the exceptional hospitality of...
  • Jason
    Spain Spain
    Everything. Proper grown up 5 star hotel. Amazing restaurants and the executive lounge is unrivaled. I love this hotel chain and this is an excellent choice for Hong Kong. Loved it
  • Tony
    United Kingdom United Kingdom
    The Executive Lounge was first class & made our stay at the Hyatt. The staff were also very professional & friendly
  • Joseph
    Australia Australia
    Great room with all facilities. Staff generally proficient and observant
  • Simone
    Germany Germany
    Nice wellness, perfect room on high level with harbor view and perfect excecutive lounge with Scott Lui and Raquel. Great performance! Top location for MRT, Taxi, ferry. Top Restaurants
  • Sandra
    South Africa South Africa
    Our room had an amazing view of the harbour and was located near to all the tourist sightings. The breakfast was fabulous !

Hotel surroundings

Restaurants
8 restaurants on site

  • Grand Cafe
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Champagne Bar
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Modern • Romantic
  • Tiffin
    • Cuisine
      British • Indian • International • European
    • Open for
      Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Grissini
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • One Harbour Road
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian
  • Kaetsu
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional • Romantic
  • The Grill
    • Cuisine
      Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
  • Grand Hyatt Steakhouse
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Grand Hyatt Hong Kong
Great facilities! Review score, 9.2

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Private parking
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Kitchenware
  • Refrigerator

Activities

  • Live music/performance
  • Happy hour
    Additional charge
  • Tennis equipment
    Additional charge
  • Evening entertainment
    Additional charge
  • Squash
    Additional charge
  • Hiking
    Off-site
  • Children's playground
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Cable channels
  • Video
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs HK$ 800 per day.

  • Valet parking
  • Parking garage

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Strollers
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Heating
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • German
  • English
  • French
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Russian
  • Swedish
  • Thai
  • Filipino
  • Cantonese
  • Chinese

House rules
Grand Hyatt Hong Kong takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please be informed that construction work is currently undertaking outside of the hotel which is at times visible and audible from the hotel.

In compliance with the Product Eco-responsibility (Amendment) Bill 2023, the Hotel will no longer provide complimentary plastic toiletries, shower cap, shaving kit, emery board and more starting from 22 April 2024. For details, please visit hotel official website to learn more.

Please note that children below 18 years old are not permitted to stay in the Plateau room types.

For guests reserving Plateau Room, upon arrival at the hotel, kindly proceed directly to the 11/F reception for check in.

Guests are required to show a photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Grand Hyatt Hong Kong