Directly connected to the Hong Kong Convention and Exhibition Center (HKCEC) and a 5-8 minute walk from Exhibition Center MTR Station and Star Ferry Pier, the luxurious Grand Hyatt Hong Kong offers a 50-yard heated outdoor pool and a spa. Its elegant rooms overlook Victoria Harbor from floor-to-ceiling windows. Free WiFi is provided throughout the entire property. Grand Hyatt Hong Kong is less than 0.6 mi from Pacific Place Shopping Mall, Times Square, Lan Kwai Fong and SoHo. It is a 40-minute drive from Hong Kong International Airport. Modern rooms are equipped with a 42-inch flat-screen cable/satellite TV, a mini-bar and tea/coffee making facilities. Marble bathrooms offer a separate bathtub for a relaxing soak. The well-equipped health club includes tennis and racquetball courts and a 24-hour fitness studio. The tour desk provides sightseeing arrangements and car rentals. One Harbor Road features Cantonese cuisine while Grissini serves Italian dishes. International and Japanese dishes are served at the hotel’s other restaurants. Drinks and nightly live entertainment are available at Tiffin and Champagne Bar.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Hyatt
Hotel chain/brand
Grand Hyatt

Property highlights

    • Top Location: Highly rated by recent guests (9.1)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    EarthCheck Certified
Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.2
Location
9.1
Free Wifi
8.9
High score for Hong Kong

Select topics to read reviews:

Guests who stayed here loved

  • Julie
    United States United States
    breakfast buffet was great! lots of offerings. We used the hotel airport car service. When we arrived at the airport, two hotel employees met our car and escorted us and our luggage to check in. They stayed with us until we got to security. Never...
  • John
    United States United States
    Everyone we encountered from stepping out of the taxi to front desk to bellman throughout our stay was EXTREMELY friendly and helpful. We loved the view from our room and when we ordered room service for dinner it was delivered in under 15...
  • Talal
    Bahrain Bahrain
    Breakfast Room size View WiFi To be honest it’s very nice hotel with a great view and the staff were professional
  • Jacqueline
    Philippines Philippines
    Premium facilities, we felt safe, relaxing view of harbor.
  • Mae
    Philippines Philippines
    Breakfast was excellent! The Harbor view was the best! Access to the ferry and convention center was most appreciated. The pool area level was so relaxing!
  • Coady
    Australia Australia
    Breakfast was terrific. Room is luxurious and comfortable.
  • Deborah
    Bahamas Bahamas
    Beautiful hotel with wonderful views. Excellent breakfast buffet. Wish we had spent more time to enjoy all the facillties. Highly recommend this hotel. It was gorgeous.
  • Albaraa
    Saudi Arabia Saudi Arabia
    Nice facility and restaurants Friendly staff Good location
  • B
    Blair
    United States United States
    The overall customer service is exceptional and the facilities very high end
  • Joseph
    Canada Canada
    Great service from all the staff. Grace who works in the Grand Cafe was so good that we looked forward to our breakfast there for 9 consecutive days.

Hotel area info

Restaurants
8 Restaurants On Site

  • Grand Cafe
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Champagne Bar
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Modern • Romantic
  • Tiffin
    • Cuisine
      British • Indian • International • European
    • Open for
      Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Grissini
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • One Harbour Road
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • Kaetsu
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • The Grill
    • Cuisine
      Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
  • Grand Hyatt Steakhouse
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Grand Hyatt Hong Kong
Great facilities! Review score, 9.2

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Private Parking
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Kitchenware
  • Refrigerator

Activities

  • Live music/Performance
  • Happy hour
    Additional charge
  • Tennis equipment
    Additional charge
  • Evening entertainment
    Additional charge
  • Racquetball
    Additional charge
  • Hiking
    Off-site
  • Playground
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Cable channels
  • Video
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs HK$ 800 per day.

  • Valet parking
  • Parking garage

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Strollers
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Heating
  • Car rental
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • German
  • English
  • French
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Russian
  • Swedish
  • Thai
  • Filipino
  • Cantonese
  • Chinese

House rules
Grand Hyatt Hong Kong takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please be informed that construction work is currently undertaking outside of the hotel which is at times visible and audible from the hotel.

In compliance with the Product Eco-responsibility (Amendment) Bill 2023, the Hotel will no longer provide complimentary plastic toiletries, shower cap, shaving kit, emery board and more starting from 22 April 2024. For details, please visit hotel official website to learn more.

Please note that children below 18 years old are not permitted to stay in the Plateau room types.

For guests reserving Plateau Room, upon arrival at the hotel, kindly proceed directly to the 11/F reception for check in.

Guests are required to show a photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Grand Hyatt Hong Kong