Offering commanding views of Victoria Harbour from its location on Hong Kong Island, JEN Hong Kong by Shangri-La provides elegant accommodation with free Wi-Fi and convenient location only steps away from HKU MTR Station. It features a 16-metre rooftop pool and a fully-equipped gym. Enjoy scenic views from the seating area. In-room comforts at JEN Hong Kong by Shangri-La include a flat-screen TV, charging stations and an attached bathroom with a bathtub or shower facility. Guests can recharge with a leisurely swim at the rooftop pool, featuring sweeping views of the city and the harbour. Staff can attend to business and childcare needs. Listed as a Bib Gourmand restaurant in Michelin Guide 2014, Café Malacca specialises in Malaysian and Singaporean street-style cuisine. Guests can dine in a casual yet stylish area, featuring long tables, day beds and an open kitchen.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • Breakfast info

    • Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
2 single beds
2 single beds
1 double bed
1 double bed
1 double bed
1 double bed
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
8.1
Location
9.0
Free WiFi
8.9
High score for Hong Kong

Select topics to read reviews:

Guests who stayed here loved

  • Shona
    United Kingdom United Kingdom
    Close to MTR, great facilities, bed comfortable and room very clean.
  • Michelina
    Canada Canada
    Great location. Comfortable room. Very helpful staff.
  • Peter
    Uruguay Uruguay
    Nice hotel in the Center of Hong Kong. The reception workers were helpful, the room was clean, the bed comfortable, and we had an interesting view.
  • Craig
    Australia Australia
    First night in was in twin single room. Beds were very hard, small and uncomfortable. 2nd and 3rd nights moved to double bed room. This was very comfortable. Thanks to assistance of your staff, Ian.
  • C
    Charlotte
    Australia Australia
    one stayed for one night in transit. comfy room in a great location with lovely staff. was everything we needed for our short stay
  • Claire
    United Kingdom United Kingdom
    Very central for the wonderful underground system. Clean, spacious & tidy rooms. Friendly & efficient staff. Fab views from the rooftop pool!
  • Soh
    Singapore Singapore
    The staff were friendly, the hotel situated quite well to most places in my itinerary and was also really clean
  • Janice
    Australia Australia
    Hong Kong Expats recommend this hotel, its was ideal for us coming and going. Only metres to the train line and other forms of transport. Breakfast was exceptionally good, wish we had dined more at night. Staff friendly and helpful. Room clean and...
  • Tuck
    Singapore Singapore
    1) location is superb with eateries and supermarkets nearby as well as public transportation accessibility 2) room is great overall
  • Conor
    Ireland Ireland
    Very hand as it’s right beside the HKU metro (MTR) station giving easy access to the rest of the city and the airport. Plenty of cafes, restaurants, convenience stores in the area.

Hotel surroundings

Restaurants
1 restaurant on site

  • Cafe Malacca
    • Cuisine
      Malaysian • Singaporean
    • Ambiance
      Family friendly • Modern

Facilities of Jen Hong Kong by Shangri-La
Great facilities! Review score, 8.4

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Private parking
  • Restaurant
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Alarm clock

Kitchen

  • Electric kettle
  • Refrigerator

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Bar
  • Restaurant

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs HK$ 350 per day.

    Reception services

    • Concierge service
    • Luggage storage
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk

    Entertainment and family services

    • Babysitting/child services
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box

    General

    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service

    Accessibility

    • Emergency cord in bathroom
    • Toilet with grab rails
    • Upper floors accessible by elevator

    Outdoor swimming pool
    Free!

    • Seasonal
    • Pool with view

    Wellness

    • Fitness
    • Fitness centre

    Languages spoken

    • English
    • Chinese

    House rules
    Jen Hong Kong by Shangri-La takes special requests - add in the next step!

    Check-in
    From 15:00 to 23:30
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    From 06:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    12+ years
    Extra bed upon request
    HK$ 275 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardJCBUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation.

    Please note that rates for extra beds do not include breakfast.

    Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Jen Hong Kong by Shangri-La