Offering commanding views of Victoria Harbor from its location on Hong Kong Island, JEN Hong Kong by Shangri-La provides elegant accommodations with free Wi-Fi and convenient location only steps away from HKU MTR Station. It features a 16-yard rooftop pool and a fully-equipped gym. Enjoy scenic views from the seating area. In-room comforts at JEN Hong Kong by Shangri-La include a flat-screen TV, charging stations and an attached bathroom with a bathtub or shower facility. Guests can recharge with a leisurely swim at the rooftop pool, featuring sweeping views of the city and the harbor. Staff can attend to business and childcare needs. Listed as a Bib Gourmand restaurant in Michelin Guide 2014, Café Malacca specializes in Malaysian and Singaporean street-style cuisine. Guests can dine in a casual yet stylish area, featuring long tables, day beds and an open kitchen.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Breakfast Info

    • Buffet

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
2 twin beds
2 twin beds
1 full bed
1 full bed
1 full bed
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
8.1
Location
9.0
Free Wifi
8.9
High score for Hong Kong

Select topics to read reviews:

Guests who stayed here loved

  • Seth
    Philippines Philippines
    Location was super convenient, just right next to HKU station
  • Chui
    Hong Kong Hong Kong
    The room is clean and comfortable. Location is good which is just next to HKU MTR station.
  • Alex
    United States United States
    Staff was very courteous and professional. Needs were addressed promptly. Appreciated the rental umbrellas and availability of portable heater.
  • William
    Canada Canada
    Steps away from HKU MTR. Relatively quiet neighborhood with lots of basic amenities (food markets and restaurants). Kind and attentive staff. The room itself was clean and comfortable. We’d stay there again.
  • Johnny
    Philippines Philippines
    Room is big for HK standard. MTR station entrance is just around the corner. Lots of cafes and eatery around.
  • Tun
    United Arab Emirates United Arab Emirates
    Very closed to Train station , local foods, McDonalds is just right next to the hotel
  • Karen
    Canada Canada
    The location of the hotel was a bit off the beaten path and outside of the touristy areas. The room was very clean and the staff very welcoming.
  • Jazz_in_april
    Singapore Singapore
    The hotel is just next to exit B2 of Hong Kong University Station. There are eateries, bakery, supermarket, 7-11 around the hotel which makes it convenient to find food. There is even a mall nearby but we didn't explore that place. Quiet...
  • Kuri
    Japan Japan
    Location was great, very convenient. The room was also big enough for two of us and bed was very comfortable. I will definitely stay with Jen on my next visit.
  • Bhakavadee
    Thailand Thailand
    Not more than 1 minute walk from HKU station B2 exit . The air condition in my room was very fresh ,comfy bed :). The concierge at G level was so kind , he's hurry to help me handle the luggage , although there is an escalator :).

Hotel area info

Restaurants
1 Restaurant On Site

  • Cafe Malacca
    • Cuisine
      Malaysian • Singaporean
    • Ambience
      Family-friendly • Modern

Amenities of Jen Hong Kong by Shangri-La
Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Private Parking
  • Restaurant
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Alarm clock

Kitchen

  • Electric kettle
  • Refrigerator

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Bar
  • Restaurant

Internet
Wifi is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is needed) and costs HK$ 350 per day.

    Front Desk Services

    • Concierge
    • Baggage storage
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Entertainment & Family Services

    • Babysitting/Child services
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe

    General

    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Elevator
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service

    Accessibility

    • Bathroom emergency cord
    • Toilet with grab rails
    • Upper floors accessible by elevator

    Outdoor swimming pool
    Free!

    • Seasonal
    • Pool with view

    Spa

    • Fitness
    • Fitness center

    Languages Spoken

    • English
    • Chinese

    House rules
    Jen Hong Kong by Shangri-La takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 11:30 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    From 6:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free
    12+ years
    Extra bed upon request
    HK$ 275 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardJCBUnionPay credit cardCash

    The fine print
    Must-know information for guests at this property

    The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation.

    Please note that rates for extra beds do not include breakfast.

    Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Jen Hong Kong by Shangri-La