An incidental deposit of HKD 500 per day per room is required at check-in

Non-refundable bookings will be charged to guests' credit card on the day of booking.

Guests with any kind of reservation must provide the same credit card upon check-in that was used during booking. For those who are using the third party credit card, a signed credit card authorisation form, together with a copy of the passport and front/back copy of the credit card are required. The third party authorisation has to be done within 24 hours after the booking made.

All the bookings with 6 rooms or above (group bookings), different prepayment and cancellation policies will be applied.

Interconnecting room connecting Small Twin Room and Large Room is available on request.

In compliance with the Product Eco-responsibility (Amendment) Bill 2023 for regulating disposable plastic tableware and other plastic products, hotels in Hong Kong will no longer provide complimentary disposable plastic toiletries and bottled water in guest rooms starting from 22 April, 2024.

We encourage guests to bring their own toiletries to jointly foster a ‘plastic-free’ culture. However, if you have forgotten to bring some essential items, they may still be available for purchase at the Front Desk.

Bamboo dental kit at HK$5 per set

Non-woven fabric slippers at $5 per pair

Canned water(310ml) at HK$5 per can

Thank you for your understanding and support as we contribute to a

greener and more sustainable future. If you have any inquiries, please do not hesitate to contact our Community Team.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Dash Living on Queen's您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

到店时需支付损毁押金：HK$ 500。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。