Get the celebrity treatment with world-class service at Sheraton Hong Kong Hotel & Towers

Occupying a prime spot along Kowloon’s Nathan Road and Victoria Harbour, this 5-star Sheraton features an outdoor pool with stunning city views. Elegant rooms offer over-sized windows and a flat-screen TV. Featuring modern interiors in calming neutrals. In-room comforts include a tea/coffee maker, a bathtub and bathrobes. Sheraton Hong Kong Hotel & Towers is just 100 metres from the Nathan Road shopping area and one km from the Temple Street Night Market. It is 2 km from Causeway Bay and popular Wan Chai district. The hotel also has a hot tub and sauna facilities in addition to a concierge desk and business centre. Offering 8 dining options, highlights include hearty international buffets at The Café and leisurely cocktails with sunset views at Sky Lounge. There is also a Japanese restaurant and 24-hour room service.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Situated in the best rated area in Hong Kong, this hotel has an excellent location score of 9.5

    • Breakfast info

    • American


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 double bed
1 extra-large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.5
Facilities
8.2
Cleanliness
8.6
Comfort
8.7
Value for money
7.6
Location
9.5
Free WiFi
8.8
High score for Hong Kong

Select topics to read reviews:

Guests who stayed here loved

  • Andrew
    United Kingdom United Kingdom
    There is nothing to dislike about this hotel! It’s our second time here and we would most definitely come back again.
  • Debra
    United Kingdom United Kingdom
    Great location, lovely rooftop pool with jacuzzis. Breakfast was a great choice but always had to queue to get in
  • Hooi
    Singapore Singapore
    Staff responses were always v prompt to requests for firm pillow, a vase for my flowers etc
  • Jessilyn
    Singapore Singapore
    Its convenient and easy to locate. Its situated along 2 MTR lines - East Tsim Sha Tsui and Tsim Sha Tsui. Stone throw away to all the convenient stores and eating places!
  • Carolyn
    Australia Australia
    Location was excellent. Lots of shops and restaurants. Walking distance to star ferry and bus depot.
  • Ad
    Australia Australia
    Great hotel, food is excellent at all venues throughout the property, especially Unkai and Celestial Court.
  • Anne
    Japan Japan
    The location is fabulous, and the room was spacious. Cleanliness was very good and, most importantly, the bed was quite comfortable. The bar on the top floor has a Happy hour that makes the drinks at that time affordable.
  • Cecily
    United Kingdom United Kingdom
    Great location, they kindly gave us an amazing harbour view as we requested, comfortable.
  • Jason
    New Zealand New Zealand
    The service from the staff was spectacular, they accommodated our requests extremely promptly and were all very polite.
  • Shirley
    Singapore Singapore
    Location is perfect. Thumbs up for the service too.

Hotel surroundings

Restaurants
5 restaurants on site

  • The Cafe
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Unkai Japanese Cuisine
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
  • Celestial Court Chinese Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • Oyster & Wine Bar
    • Cuisine
      Seafood
    • Open for
      Dinner
    • Ambiance
      Romantic
  • Sky Lounge
    • Cuisine
      International
    • Open for
      High tea • Cocktail hour
    • Ambiance
      Modern • Romantic

Facilities of Sheraton Hong Kong Hotel & Towers
Great facilities! Review score, 8.2

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • 5 restaurants
  • 24-hour front desk
  • Room service
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Kitchen

  • Tumble dryer
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Happy hour
    Additional charge

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop

Wellness

  • Fitness
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Cantonese
  • Chinese

House rules
Sheraton Hong Kong Hotel & Towers takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
HK$ 300 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
HK$ 300 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note that guests are required to present the same credit card provided at time of booking together with matching photo ID when checking in or making payment at the hotel

Please note:

- The hotel doesn’t accept third-party payment

- the deposit policy is subject to the cancellation policy

Please note that the Sheraton Club Lounge will be relocated to Level 2 during the Ballroom renovation

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Hong Kong Hotel & Towers in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Sheraton Hong Kong Hotel & Towers