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<h2>Elegant Accommodations</h2> Ayom Suite in Kota Mataram offers a 4-star hotel experience with a garden, terrace, restaurant, bar, and outdoor swimming pool. Guests enjoy private check-in and check-out, a paid airport shuttle, and a 24-hour front desk. <h2>Comfortable Amenities</h2> Rooms feature air-conditioning, private bathrooms, tea and coffee makers, and free toiletries. Additional amenities include mini-bars, work desks, and garden or pool views. Free on-site private parking is available. <h2>Dining Experience</h2> The modern, romantic restaurant serves Indonesian cuisine with halal and vegetarian options. Breakfast includes continental, à la carte, and Asian selections. Guests can also enjoy brunch, lunch, dinner, and high tea. <h2>Prime Location</h2> Located 21 mi from Lombok International Airport, the hotel is near attractions such as Bangsal Harbor (16 mi) and Meru Temple (3.1 mi). Guests appreciate the attentive staff and excellent restaurant.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental, Halal, Asian

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.7
Cleanliness
9.8
Comfort
9.9
Value for money
9.8
Location
9.2
High score for Mataram

Select topics to read reviews:

Guests who stayed here loved

  • Charley
    United Kingdom United Kingdom
    Super unique touches to make it a warm and welcome stay ! It was super clean and the staff were extremely welcoming, helpful and the place had a calm and relaxing feel. The food was amazing and even had home made cookies and treats in the fridge....
  • Merinda
    Indonesia Indonesia
    It’s rare to find the kind of hotel like this type in Mataram. Loving the vibes, the room with a swimming pool views. The room was also clean and so comfortable. The day I came was a bit empty so eventho Ayom only has fews limited rooms, I could...
  • Hazra
    United States United States
    All of the staff are young, talented, helpful & friendly yet very professional people. They truly understand and practise what "hospitality" means. ALL of the meals, THAT afternoon tea, the room care, ++++. A massive thank you to all of the those...
  • Esther
    Indonesia Indonesia
    It was very pleasantly surprised with the accommodation. I have stayed in bigger hotels in mataram but they lack personality and a homey feeling. The room was spacious and clean, the free cookies were very tasty;) Staff is very friendly and...
  • Sakinah
    Indonesia Indonesia
    AYOM was an amazing place to stay, we just stay for a night. All of the staff were super friendly especially Jessica who serve us incredibly helpful and always made us feel welcome, a lovely family atmosphere and the staff were always so helpful...
  • Kim
    South Korea South Korea
    I’m the person who haven’t write a review. This place’s totally perfect.
  • Christine
    United Kingdom United Kingdom
    I stayed at the Ayom Suite as I had a relative who was a patient in a local hospital. I did not know anyone in Lombok. The staff went out of their way to support me during my stay with them. They arranged transport to the hospital and provided...
  • Eeri
    Estonia Estonia
    Stuff was amazing and so friendly. In the room waiting me fresh juice and oranges . Breakfast was so good . I liked the room and especially bathroom what was little bit outside and under the palm tree:)
  • Christina
    Switzerland Switzerland
    The suite and the pool area are beautiful. Everything was clean. The staff was wonderful! Everyday new smoothies in the fridge and cookies for tea and coffee. Also a freshly provided salty and sweet snack in the afternoon! The Restaurant is great!...
  • Hannah
    United Kingdom United Kingdom
    We had a lovely stay at Ayom Suite. The room and facilities were great and the staff were very helpful.

Hotel area info

Restaurants
1 Restaurant On Site

  • Shefu Dinning
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Amenities of Ayom Suite
Great facilities! Review score, 9.7

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Free parking
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Terrace
  • Garden

Kitchen

  • Dining table
  • Electric kettle

Activities

  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge

Living Area

  • Dining area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
No internet access available.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Express check-in/out
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Laundry
      Additional charge

    Business Facilities

    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe

    General

    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Accessibility

    • Entire unit located on ground floor

    Outdoor swimming pool

      Spa

      • Beach chairs/Loungers

      Languages Spoken

      • English
      • Indonesian

      House rules
      Ayom Suite takes special requests – add in the next step!

      Check-in
      From 2:00 PM
      Check-out
      Until 11:00 AM
      Cancellation/ prepayment
      Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
      Refundable damage deposit
      A damage deposit of Rp 1,000,000 is required on arrival. That's about $60. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
      Children & Beds

      Child policies

      Children of all ages are welcome.

      Children 6 and above will be charged as adults at this property.

      To see correct prices and occupancy info, add the number and ages of children in your group to your search.

      Crib and extra bed policies

      Cribs and extra beds aren't available at this property.

      No age restriction
      There's no age requirement for check-in
      Pets
      Pets are not allowed.
      Cards accepted at this hotel
      American ExpressVisaMastercard Cash is not accepted

      The fine print
      Must-know information for guests at this property

      A damage deposit of Rp 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

      FAQs about Ayom Suite