Located a 5-minute drive from Medan Plaza, Four Points by Sheraton Medan houses a restaurant and spa and wellness center. Free Wi-Fi throughout and relaxing in-room massages are offered. Rooms are fitted with large windows and decorated in brown tones. They come with a mini-bar, coffee/tea-making facilities and a flat-screen cable TV. Private bathrooms provide a hairdryer and free toiletries. At Carnelian Restaurant, guests can enjoy Western and Asian cuisines. Four Points by Sheraton Medan is a 10-minute drive from the city’s business district and a 15-minute drive from Cambridge Mall. Kuala Namu International Airport is 90 minutes’ drive away. Free on-site parking is provided.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

American, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
1 full bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
8.8
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.6
Location
8.3
Free Wifi
7.5
High score for Medan

Select topics to read reviews:

Guests who stayed here loved

  • Chantal
    Canada Canada
    Nice lobby , the staff at breakfast exceptional specially INTAN. So sweet and helpful.
  • Richard
    United States United States
    Everything was terrific. Great breakfast. Nice pool.
  • Zulkifli
    United States United States
    Very nice property in a central location, well-maintained and with great staff support. I especially enjoyed sitting in the patio. All areas of the rooms were clean. The breakfast buffet provided a variety of tasty selections.
  • Treesnawati
    Canada Canada
    Very neat, clean and comfortable bed & pillows
  • Eng
    Malaysia Malaysia
    breakfast with variety of food. Staff are good manner.
  • Yuanxi
    United States United States
    staff reached out proactively and was able to note the early checkin request. It has reliable internet and satisfies all other business needs. Sotono at front desk was very helpful.
  • Syima
    Malaysia Malaysia
    Everything from the reservation team, front desk team, f&b team, pool and gym team, airport transfer in and out, everyone was helpful and smooth., breakfast was the best! Recommended and surely we will be returning to Four Points Sheraton Medan....
  • C
    Chandra
    Indonesia Indonesia
    Very professional, friendly, and helpful from all level staff. Explanation to the guest's question was clearly understood. Breakfast menu prepared with many variation and taste very good. Suitable to the guest whom stay with kids & family member....
  • Alexandra
    Malaysia Malaysia
    Great location, nice hotel except TV isn’t function properly. Cannot watch Netflix
  • Afizeali
    Malaysia Malaysia
    Breakfast food very good,staff very friendly and helpful.nice location.

Hotel area info

Restaurants
1 Restaurant On Site

  • The Eatery Restaurant
    • Cuisine
      Indonesian • Pizza • Asian • International • European
    • Ambience
      Family-friendly
    • Dietary options
      Halal

Amenities of Four Points by Sheraton Medan
Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Bar

Outdoors

  • BBQ facilities
    Additional charge

Activities

  • Bicycle rental

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Bar

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view

Spa

  • Kids' pool
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Massage
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Indonesian

House rules
Four Points by Sheraton Medan takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Four Points by Sheraton Medan