Four Points by Sheraton Surabaya, Pakuwon Indah
Four Points by Sheraton Surabaya, Pakuwon Indah
- City view
- Swimming Pool
- BBQ facilities
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Located in Surabaya, 11 km from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a restaurant. This 4-star hotel offers a business centre and a concierge service. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Guest rooms include a wardrobe. A buffet, Full English/Irish or American breakfast is available at the property. Sharp Bamboo Monument is 11 km from Four Points by Sheraton Surabaya, Pakuwon Indah, while Submarine Monument is 12 km away. Juanda International Airport is 21 km from the property.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Fitness centre
- Room service
- Restaurant
- Bar

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Guests who stayed here loved
- Norafendi
Singapore
“The stay was exceptional. The staff in Djaman Doloe are all well trained and service orientated. The rooms were lovely aside from the leaking vanity top sink and shower room tiles grouting unscrub which makes it look unhygienic.” - Elaine
Singapore
“Location is great, connecting to Pakuwon Mall makes shopping easier. Love the breakfast, particularly Indonesian foods, fresh juices, traditional healthy Jamu, etc. the staffs are all very friendly and helpful.” - Guoyan
Germany
“I want to point out the nice friendly service of the reception staff- Mr. Dika . The room is very clean and comfortable” - Agamemnon
Australia
“Hotel was very central and part of the shopping centre.” - Ivan
Italy
“Room and breakfast were perfect. The position is very good, upon Pakuwon Mall which has supermarket, restaurants, shops and facilities. The stuff fulfilled all my requests. Recommended” - Daniel
Singapore
“The staff made all the difference here. Great service all around - from the front desk, to the chef and breakfast service staff, to the cleaning staff.” - Irene
Singapore
“Clean and spacious room with a wide variety of breakfast selection. Staffs are extremely helpful and friendly.” - Irene
Singapore
“Very nice hotel, filled with polite staffs. Complimentary snacks placed as we waited for my rm keys” - Nicolas
France
“Staff is very helpful and always smiling which is important” - David
Hungary
“Direct connection to a grand shopping mall. Nice bar, swimming pool. Rich and diverse breakfast.”
Hotel surroundings
Restaurants1 restaurant on site
- Djaman Doeloe
- CuisineIndonesian
- Open forBreakfast • Dinner
- AmbianceModern
- Dietary optionsHalal • Vegan • Gluten-free • Dairy-free
Facilities of Four Points by Sheraton Surabaya, Pakuwon IndahGreat facilities! Review score, 9.5
Most popular facilities
- 2 swimming pools
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Fitness centre
- Room service
- Restaurant
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
View
- City view
- View
Outdoors
- BBQ facilitiesAdditional charge
Kitchen
- Tumble dryer
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Live music/performance
- Happy hourAdditional charge
- Themed dinner nightsAdditional charge
- Golf course (within 3 km)Additional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- FruitsAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
InternetWiFi is available in all areas and is free of charge.
ParkingFree private parking is possible at a location nearby (reservation is not needed).
- Valet parking
- Accessible parking
Reception services
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centre
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Designated smoking area
- Air conditioning
- Allergy-free room
- Wake-up service
- Heating
- Packed lunches
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Iron
- Wake up service/Alarm clock
- Room service
Accessibility
- Wheelchair accessible
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
- Open all year
- Adults only
- Pool with view
- Shallow end
- Swimming pool toys
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
Pool 2 - outdoor (kids)Free!
- Open all year
- Suitable for kids
- Shallow end
- Swimming pool toys
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
Wellness
- Kids' pool
- Fitness
- Fitness centre
Languages spoken
- Mandarin
- English
- Indonesian
House rulesFour Points by Sheraton Surabaya, Pakuwon Indah takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.





The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Surabaya, Pakuwon Indah in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.