Four Points by Sheraton Surabaya, Tunjungan Plaza
Four Points by Sheraton Surabaya, Tunjungan Plaza
- City view
- Swimming Pool
- BBQ facilities
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodation in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise. The rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza are air-conditioned and fitted with a flat-screen TV, a safety deposit box and a minibar. Some rooms feature a seating area to relax with views of the city. The private bathroom comes with hot and cold shower. The hotel operates a 24-hour front desk and security. The staff can assist with tour arrangements and ticketing. Guests can order room service to dine in privacy or choose one of the hotel's dining outlets. Lime Restaurant serves à la carte dishes all day, while Wrapped offers baked goods and dessert. The Lobby Lounge is good for cocktails in the evening. The hotel can also arrange car hire and airport transfer with additional charges. The nearest airport is Juanda International Airport, a 45-minute drive from Four Points by Sheraton Surabaya, Tunjungan Plaza.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Free WiFi
- Airport shuttle
- Free parking
- Non-smoking rooms
- Fitness centre
- Room service
- Tea/coffee maker in all rooms
- Bar
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Guests who stayed here loved
Chrisanty
Indonesia“I like the location very close to the tunjungan plaza mall, so quite convenient. The rooms were cozy, beds very comfortable. Staff was very accommodating and friendly!”
Shangkari
United States“Excellent service and friendly staff. Was hosted by Lena who was very warm and friendly.”- Sariani
Brunei Darussalam“The breakfast spread is superb, a lot of choices and the tastes are all delicious.” - Colin Indonesia“Excellent breakfast, very friendly staff and centrally located alongside the Tunjungan Mall”
- Mazlina Brunei Darussalam“Convenient location and clean. Breakfast was awesome coz there a lot of varieties. Room was a good size and the bed was so comfortable. Staff was friendly, helpful and always with a smile.”
- Prema
Malaysia“All the staff was friendly, helpful and polite. Breakfast buffet was amazing. A lot of variety of delicious food. Facilities are clean and inviting.” - Skylar
Hong Kong“Breakfast was wonderful tasty :) siomai taste yummy ;) The room with swimming pool view is refreshing:) also staff super friendly always greetings with smile :)☺️ Gym is big and clean and also got mosula for pray 🤲 :) will love to come back to...” 
Yvonne
Singapore“The breakfast spread was excellent. Love that it’s right beside the shopping mall that has everything we need. The room was also clean and comfortable.”- Patrick Malaysia“The cleanliness of the hotel room. I like the live band.”
Happy Singapore“The breakfast was superb, nice swimming pool, room is clean and staff is super friendly. Oh, the location is very good too, it is very close to mall.”
Hotel surroundings
Restaurants1 restaurant on site
- Lime Restaurant
- CuisineAsian
- AmbianceFamily friendly • Modern
- Dietary optionsHalal
Facilities of Four Points by Sheraton Surabaya, Tunjungan PlazaGreat facilities! Review score, 9
Most popular facilities
- 2 swimming pools
- Free WiFi
- Airport shuttle
- Free parking
- Non-smoking rooms
- Fitness centre
- Room service
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
View
- City view
- View
Outdoors
- BBQ facilitiesAdditional charge
Kitchen
- Electric kettle
- Refrigerator
Room Amenities
- Drying rack for clothing
- Clothes rack
Activities
- Bicycle rental
Living Area
- Seating Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingFree public parking is possible on site (reservation is not needed).
- Valet parking
- Accessible parking
Reception services
- Concierge service
- ATM/cash machine on site
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Wake-up service
- Tile/marble floor
- Soundproofing
- Car hire
- Carpeted
- Lift
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
- Open all year
- Pool/beach towels
Pool 2 - outdoorFree!
- Open all year
- All ages welcome
Wellness
- Kids' pool
- Fitness/spa locker rooms
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Back massage
- MassageAdditional charge
- Fitness centre
Languages spoken
- English
- Indonesian
House rulesFour Points by Sheraton Surabaya, Tunjungan Plaza takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Surabaya, Tunjungan Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
