Centrally located, JW Marriott Hotel Medan offers accommodations with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness center, a spa and 6 dining options. Shuttle from Center Point Mall is provided. Each spacious guestroom comes equipped with an iPod dock and mini-bar. Free bottle water and a tea/coffee maker are provided. Attached bathrooms feature rain showers. The hotel’s spa offers Balinese-style treatments, massages and therapy baths. It also has plunge pools and a steam room. Marriot Cafe has an international buffet and Jade Chinese Restaurant serves Cantonese cuisine. Prime Steak House offers a variety of steaks, seafood and wines. You can enjoy live entertainment and happy hour at Prime Bar. JW Marriott Hotel Medan is located in downtown Medan, Sumatra Island, Indonesia. It is 3117 feet from Medan's main train station, and 16 mi from Kualanamu International Airport.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Vegetarian, Halal, Asian, American, Buffet

    • Parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)
Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.0
Comfort
9.1
Value for money
8.6
Location
9.0
Free Wifi
8.4
High score for Medan

Select topics to read reviews:

Guests who stayed here loved

  • Anita
    Malaysia Malaysia
    Everything is ok and recommended if you come back here
  • Nicole
    United States United States
    Beautiful property, well kept and clean. Gym and locker facilities are great.
  • Michelle
    Oman Oman
    Room was large and quiet with great bathroom and view of the city. Everything was comfortable. We found a welcome cake waiting for us along with a bowl of fruit. The breakfast is amazing - so many options to choose from. We had takeaway breakfast...
  • Manik
    Indonesia Indonesia
    Menu for the breakfast is excellent. I like lontong Medan with ikan teri kacang, yummy
  • Hasan
    United Arab Emirates United Arab Emirates
    Courteous and helpful staff. Rooms are clean and well maintained. Breakfast has ample variety.
  • Rosianna
    Indonesia Indonesia
    The room is clean and the bed is comfortable. The hand and body products smell amazing. I noticed they have diverse sport activities, even including yoga class, though I did not manage to try any of them due to the rather short stay.
  • Ioana
    United States United States
    We had asked for a non-smoking room. Since they ran out, they upgraded us to the ambassador suite, which was impressive.
  • Aneats
    United Kingdom United Kingdom
    Every little detail of this hotel has been thought through with care, attention and respect. We felt at home and we felt cared for from the second we stepped out of the car to the second we left the premises. One of the best hotels I've ever...
  • Jb
    Indonesia Indonesia
    The staff, Dini, she been very helpful with all the infos and ideas👍👍
  • Abdul
    Saudi Arabia Saudi Arabia
    We had a great time everything was beyond our expectations. Location Value of money spent Great service in all the way especially the front desk staff.

Hotel area info

Restaurants
3 Restaurants On Site

  • Marriott Cafe
    • Cuisine
      Chinese • Indian • Indonesian • Japanese • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • Jade Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal • Vegetarian
  • Prime Steakhouse
    • Cuisine
      Seafood • Steakhouse • Australian • Grill/BBQ
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal

Amenities of JW Marriott Hotel Medan
Great facilities! Review score, 8.9

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Free Wifi
  • Spa
  • Parking on site
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Live music/Performance
  • Happy hour
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sofa
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and charges may apply.

  • Valet parking
  • Parking garage

Front Desk Services

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Locker rooms
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Indonesian

House rules
JW Marriott Hotel Medan takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
4+ years
Extra bed upon request
Rp 484,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about JW Marriott Hotel Medan