Get the celebrity treatment with world-class service at Hotel Majapahit Surabaya MGallery

Located in the heart of Surabaya, a 3-minute walk to Tunjungan Plaza, Hotel Majapahit Surabaya MGallery offers rooms with a marble and gold plated bathroom. Featuring landscaped gardens, the 5-star hotel houses a spa and health club with an outdoor pool. Free WiFi is accessible in all areas. All rooms of Majapahit Surabaya Hotel are equipped with air conditioning, cable TV, and tea/coffee-making facilities. All units feature a safety deposit box and ample work space, while some rooms have a seating area. Hotel Majapahit Surabaya MGallery's spa offers various health and beauty treatments to refresh the body, mind, and soul. The health club includes a gym and a tennis court. Guests can enjoy Euro-Asian cuisine at Indigo Restaurant. Sarkies Seafood Restaurant serves Chinese cuisine. The Toko Deli offers various pastries and cakes. Free shuttle service to Grand City Mall is available for guests' convenience. Monumen Kapal Selam is just a 12-minute walk away. The Juanda International Airport is approximately a 30-minute drive away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

MGallery
Hotel chain/brand
MGallery

Property highlights

Situated in the best rated area in Surabaya, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
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Guest reviews

Categories:

Staff
9.6
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.9
Location
9.5
Free WiFi
9.3
High score for Surabaya

Select topics to read reviews:

Guests who stayed here loved

  • Carol
    Singapore Singapore
    Gym is located inside the spa so it is quite noisy when you are having your massage and people talking loudly in the gym!
  • Janice
    Australia Australia
    Everything was perfect. The staff were friendly and helpful. The 1910 building and gardens were truely beautiful and it was like walking back in time. The service in the restaurant and the food was wonderful. We wish we could have stayed longer,...
  • Victor
    Netherlands Netherlands
    Atmosphere is absolutely briiliant. Although part of it was overshadowed by the Ramadan festivities the grandeur of the hotel was still visible. The lobby where you can quietly enjoy a drink, the dining room and the beautiful gardens and the...
  • Simon
    Switzerland Switzerland
    Really Nice and Historical Hotel Loved everything about it
  • Paul
    Australia Australia
    The most beautiful hotel in Indonesia. Built by the family famous for Singapore Raffles. It is a wonderful hotel in every respect. I wish I could have stayed longer.
  • Kristy
    Australia Australia
    The history of the hotel is really interesting and the facilities are still in great condition.
  • Paul
    Thailand Thailand
    Luxury old colonial style, beauty gardens and shady trees. Central position near biggest new shopping mall. Kind staff.
  • Anke
    Netherlands Netherlands
    Beautiful historical building. Going back in time with all the facilities of today. Very special to stay in a place like this.
  • Linda
    Australia Australia
    The hotel is situated close to the Plaza and many restaurants, this stay was to attend a wedding in Surabaya the Hotel had very personal welcoming notes and platters in the room on arrival. The history of this hotel is a wonderful experience to...
  • Linda
    Australia Australia
    The hotel is situated close to the Plaza and many restaurants, this was a Honeymoon stay and the Hotel had very personal welcoming notes and set the room up beautifully to welcome Honeymooners. The history of this hotel is a wonderful experience...

Hotel surroundings

Restaurants
3 restaurants on site

  • Indigo Restaurant
    • Cuisine
      American • Indonesian • Italian • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Lobby Lounge
    • Cuisine
      International
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Deli Shop
    • Cuisine
      International
    • Ambiance
      Family friendly

Facilities of Hotel Majapahit Surabaya MGallery
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Bar

Bathroom

  • Toilet paper
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Billiards

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool

  • Open all year
  • Adults only
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Indonesian

House rules
Hotel Majapahit Surabaya MGallery takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
Rp 453,750 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

FAQs about Hotel Majapahit Surabaya MGallery