Patra Dumai Hotel provides accommodations in Dumai. Each room at the 3-star hotel has pool views, and guests can enjoy access to a terrace and to a restaurant. The property has room service, a 24-hour front desk and organizing tours for guests. The rooms in the hotel are equipped with an electric tea pot. At Patra Dumai Hotel, rooms have air conditioning and a flat-screen TV. Breakfast is available, and includes buffet, Asian and halal options.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.2)

    • Breakfast Info

    • Halal, Asian, Buffet

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Ilyana811
    Malaysia Malaysia
    Near to ferry terminal. The staff was very helpful even though we checked in a little bit late. I go with big family members and we get side by side room on the same floor.
  • Oceanic-pc
    Russia Russia
    Clean room, hot water in shower, friendly staff, good service, close to ferry terminal
  • Aini**
    Malaysia Malaysia
    Stayed for the ferry ride. Breakfast buffet was good. Kids love the rabbit house n swimming pool.
  • Michal
    Czech Republic Czech Republic
    Nice hotel with pool, friendly stuff, helpful anytime you will need something, excellent food, clean rooms,
  • Marine
    France France
    Employees there are great and really helpful. They speak very good english which helps a lot also
  • Johnson
    United Kingdom United Kingdom
    A good breakfast, clean and comfortable room, English speaking staff, nice hot shower, good range of TV channels. All very efficient and pleasant. A successful stay in a hotel a little bit distant from the town, but well placed for the ferry pier....
  • Willemijnw
    Bonaire St. Eustatius and Saba Bonaire St. Eustatius and Saba
    Very nice hotel with amazing staff. They helped us get tickets for our bus trip to Medan. Breakfast was oké, a good balace between Indonesian and western food. Location is a bit off if you are not with a car. You can take a Grab from/to ferry,...
  • Amanina
    Malaysia Malaysia
    Convenient and staff were very friendly and helpful. It’s safe for girls trip. Place is strategic, very near to the Jetty.
  • Jasmine
    United Kingdom United Kingdom
    We stayed here as a treat after many days travelling, and it felt very luxurious! The rooms are very fresh, comfortable and clean, and you can get room service. The pool was a great addition and much appreciated.
  • Amirul
    Malaysia Malaysia
    The room is spacious and super comfortable.. Breakfast buffet was great.. Friendly staff.. Value for money....

Hotel area info

Restaurants
1 Restaurant On Site

  • Patra Restauran
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal

Amenities of Patra Dumai Hotel
Great facilities! Review score, 8.8

Most popular amenities

  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Restaurant
  • Free parking
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Slippers
  • Toilet
  • Free toiletries
  • Shower

View

  • Pool view
  • View

Outdoors

  • Terrace

Kitchen

  • Electric kettle

Activities

  • Game room

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
No internet access available.

Parking
Free public parking is available on site (reservation is needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe

    General

    • Convenience store on site
    • Air conditioning
    • Wake-up service
    • Tile/Marble floor
    • Car rental
    • Elevator
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service

    Accessibility

    • Bathroom emergency cord
    • Toilet with grab rails
    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator

    Spa

    • Kids' pool
    • Beach umbrellas

    Languages Spoken

    • English
    • Indonesian

    House rules
    Patra Dumai Hotel takes special requests – add in the next step!

    Check-in
    From 2:00 PM to 12:00 AM
    Check-out
    Available 24 hours
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Payments by Booking.com
    Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.

    FAQs about Patra Dumai Hotel