<h2>Comfortable Accommodation</h2> Platinum Hotel Tunjungan Surabaya in Surabaya offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, TV, and free toiletries. <h2>Exceptional Facilities</h2> Guests can enjoy spa facilities, a sauna, fitness centre, and a year-round outdoor swimming pool. Additional amenities include free bicycles, a terrace, and a restaurant serving Indonesian cuisine. <h2>Dining Experience</h2> The family-friendly restaurant offers a variety of breakfast options, including continental, buffet, halal, and Asian. Lunch and dinner are available with halal and vegetarian choices. <h2>Prime Location</h2> Located 17 km from Juanda International Airport, the hotel is near attractions such as Sharp Bamboo Monument (19-minute walk) and Submarine Monument (2 km). Free on-site private parking is provided.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, Halal, Asian, Buffet, Breakfast to go

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
9.1
Location
9.4
High score for Surabaya

Select topics to read reviews:

Guests who stayed here loved

  • Yenn
    Brunei Darussalam Brunei Darussalam
    Perfect location. Our room was very comfortable. View was outstanding. Staff were very friendly. Breakfast was amazing
  • jamie
    Brunei Darussalam Brunei Darussalam
    It is conveniently located in the Tujungan nightlife district, surrounded by numerous cafes. The breakfast is quite generous, offering a wide variety of local and international cuisine. Live music is featured nightly. The rooms are spacious..
  • Noor
    Malaysia Malaysia
    Close to lots of nice cafes and shopping mall. The bed was comfortable too.
  • Syuhaidah
    Singapore Singapore
    Very hospitable even before arrival Ardy front desk helped us upgrade our room to a more comfortable stay and a room away from the noise of the bigger families The food at breakfast was so good, the gym and pool was nice as well.
  • Datuk
    Malaysia Malaysia
    The 16th floor coffee house is fine with a good view. The foods spread are good. The waitresses are polite and very friendly.
  • Y
    Yunita
    Canada Canada
    Breakfast was delish..there were plenty of options. I like that they offered Traditional food from different islands rather than western food. Keep it up! Indonesia food are the best!!!
  • Ruziana
    Singapore Singapore
    the staff are all friendly and helpful. they are all polite and will always greet us w a smile.
  • Michael
    United Kingdom United Kingdom
    Everything about this hotel was very high standard, the staff were amazingly helpful and friendly, I would definitely recommend staying here and would stay here again 100% .
  • Matt
    United Kingdom United Kingdom
    Really comfortable beds, nice sized rooms. Lovely access to pool and gym.
  • Tom
    Indonesia Indonesia
    The hotel has valet parking so you just pull up and give them your keys. The front desk staff were all friendly and helpful. The room was spacious and very clean. The breakfast buffet had everything you could want plus popcorn and ice cream. The...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Facilities of Platinum Hotel Tunjungan Surabaya
Great facilities! Review score, 9.2

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Evening entertainment
    Additional charge

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
No internet access available.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Hardwood or parquet floors
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Fitness
  • Full body massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Indonesian

House rules
Platinum Hotel Tunjungan Surabaya takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Rp 0 per child, per night
Adult (18+ years)
Extra bed upon request
Rp 350,000 per person, per night

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

FAQs about Platinum Hotel Tunjungan Surabaya